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Rivertown Subaru
Columbus, GA
294 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 294 reviews
March 12, 2021
Great salesman, Quinton Lassiter! Friendly, courteous, is a real professional! He let me drive several models, got me a good trade-in deal, and demonstrated all features. I feel safer in this Forester than i a real professional! He let me drive several models, got me a good trade-in deal, and demonstrated all features. I feel safer in this Forester than in any other car I have ever owned. It drives like a dream on wheels. I love my new Subaru! More
by cbglover1938
Employees Worked With
Quinton Lassiter
March 09, 2021
Great people from the first time I spoke with them until they handed me the keys. Marcus was very knowledgeable and personable. He even gave me a gift bag. they handed me the keys. Marcus was very knowledgeable and personable. He even gave me a gift bag. More
by Benjamin
Employees Worked With
Marcus
February 23, 2021
Very professional staff. Quinton was great and got me Very professional staff. Quinton was great and got me exactly what I wanted for the price I wanted. Fast and easy. 10 out of 10 stars. Very professional staff. Quinton was great and got me exactly what I wanted for the price I wanted. Fast and easy. 10 out of 10 stars. More
by Jeppesen.katie
Employees Worked With
Quinton Lassiter
December 17, 2020
Shady-beware! First, salesman Steve was not forthcoming with the MAP warranty they offer (which is a joke). They would not negotiate the price listed. I have excellent credit and they offered me 7% financ with the MAP warranty they offer (which is a joke). They would not negotiate the price listed. I have excellent credit and they offered me 7% financing. Then I was asked what rate would accept, I said 5% and they came back at 5%. Then I called my bank (whose rate was 3.25) and they said they could not beat that lower rate. I am glad we decided to walk away. We had a much better deal at Mike Patton Honda in LaGrange. See Avery Anderson. More
by Arlene
Employees Worked With
Steve
September 12, 2020
I always enjoy dealing with Michael and Ariel, however my overall experience with the service department and Subaru has been very disappointing! I have had numerous issues with my 2018 Outback that never se overall experience with the service department and Subaru has been very disappointing! I have had numerous issues with my 2018 Outback that never seem to get resolved. I thought I was stepping up going from a Toyota Highlander to an Outback, but my car is a lemon and no one at Subaru seems to care. More
by Subarulemon
Employees Worked With
Michael, Ariel
September 06, 2020
Service was prompt, and the cabin air filter made night and day difference in A/C air pressure. Parts department orders promptly processed. Deliveries are as expected, in the COVID psychological operations and day difference in A/C air pressure. Parts department orders promptly processed. Deliveries are as expected, in the COVID psychological operations. More
by Albert
Employees Worked With
Subaru
August 30, 2020
Loved my Subaru experience. Steve, my sales person, made sure I purchased the car I was looking for. He is professional, knowledgeable and fun! All the staff are great. sure I purchased the car I was looking for. He is professional, knowledgeable and fun! All the staff are great. More
by becky
Employees Worked With
Steve Hale (Sales), David (Finance), Austin (Parts), Ariel (Servive)
August 23, 2020
I am very pleased with the service department. I went there for an oil change. The service advisor, Michael Ippolito, updated me in a timely manner on the status of my car. He was friendly and gave great there for an oil change. The service advisor, Michael Ippolito, updated me in a timely manner on the status of my car. He was friendly and gave great customer service. I was so impressed that I asked for one of his business cards so I could always request him. The facility is nice and clean. I loved the coffee. I expected it to taste awful, but it was actually good. The mechanics did a great job on my car! I will definitely refer my friends and family to Rivertown Subaru. More
by Stephanie B
Employees Worked With
Michael Ippolito
August 20, 2020
Always great customer service and price. When I asked if everything was checked was told they always do that so they can fix any problem before it is a problem for me. everything was checked was told they always do that so they can fix any problem before it is a problem for me. More
by Linda R
Employees Worked With
Michael Ippolit
August 16, 2020
I receive awesome service from Ariel and Michael in the service department. Sonya Pettis in sales is easy to work with, very patient and helpful. service department. Sonya Pettis in sales is easy to work with, very patient and helpful. More
by Cindy Rowe
Employees Worked With
Ariel & Michael & Sonya
