Rivertown Subaru
Columbus, GA
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Flew in from Texas to purchase my vehicle. They found me exactly what I wanted within my budget and delivered! Everything was ready for me when I arrived. Salesman Adam and GM Shelby were b They found me exactly what I wanted within my budget and delivered! Everything was ready for me when I arrived. Salesman Adam and GM Shelby were both awesome! More
Kenny went above and beyond for me. Not only did he remember me from my first visit, but even when I was late to pick up my car, he came back just to make sure I could get it. It meant Not only did he remember me from my first visit, but even when I was late to pick up my car, he came back just to make sure I could get it. It meant a lot that he returned with a smile and zero frustration. His genuine kindness and exceptional service really stood out. Thanks again, Kenny, you’re the best! More
Amber Jones, service advisor, is the best! ! I stopped by to order a part and stayed for an oil change and scheduled maintenance. I didn’t have an appointment but she and the service technici ! I stopped by to order a part and stayed for an oil change and scheduled maintenance. I didn’t have an appointment but she and the service technicians got me in and out in no time! Always very friendly and personable. More
Pretty run of the mill dealer. Never felt like I was getting the greatest service or a greatest deal when i bought my car but never had a particularly bad experience like finding I Never felt like I was getting the greatest service or a greatest deal when i bought my car but never had a particularly bad experience like finding I bought a lemon or that the service department misdiagnosed a problem More
So this is how petty this dealership is. They reached out to me to buy a car I had listed on FB. Sent them all the info and after pulling a carfax they made me a cash offer. After a couple They reached out to me to buy a car I had listed on FB. Sent them all the info and after pulling a carfax they made me a cash offer. After a couple days I reached back out to see if I could get more for my vehicle if I were to trade it as we all know they can show you more for a trade based on the markup they have in their own vehicle. Not at Rivertown Subaru. They offered me less. No problem right, simply walk away. A week later one of their salesman (Teron) then gave me a 1 star rating on my Facebook commerce account stating “vehicle has been in an accident and did not disclose”. Not only is this a lie it doesn’t even make sense. Any dealer out there is going to pull a Carfax to verify the vehicle condition so you’d have to be a fool to tell them it hadn’t. It never even came up in our conversation as I simply supplied the VIN so they could verify condition. To say anything different is not only dishonest but slanderous. But that’s exactly what you get with this dealership. To say I’d highly NOT recommend them would be an understatement More