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Rivertown Subaru

Columbus, GA

4.6
232 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 232 reviews

January 10, 2025

Very professional and knowledgeable salespersons. Comfortable waiting area with yummy coffees and snacks. Pleased with my car More

by crisjyachosky2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Chapman. Toyota. Brandee
Jan 12, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2025

I feel like I can trust the service advisers as they are always making sure I get a great deal on my service. They are respectful and service is done in a timely manner. More

by Kristy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 09, 2025 -

Rivertown Subaru responded

Hi Kristy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Every member of this team was great to work with. They were professional, personable and knowledgeable. They patiently answered all my questions and never made me feel rushed. Truly wonderful experie More

by Rbow622
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Andes, Brady Murdock
Jan 05, 2025 -

Rivertown Subaru responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

This dealership is not big, but that’s the charm of Subaru. With the size comes the immense community and family that anyone should expect with Subaru and the people at this dealership are representati More

by kory.faison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lopretta
Jan 05, 2025 -

Rivertown Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2025

We have always received outstanding service, whether purchasing or servicing our Subarus. Amber Jones is friendly and helpful. More

by rjbrent16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Jan 04, 2025 -

Rivertown Subaru responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

They were very professional,did the work that I requested. I was in and out in a very reasonable time. More

by Rgilstrap126p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Jan 01, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 29, 2024

They were very professional. Were able to answer all of my questions. Also, very pleasant. More

by Crenshaw6075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee, Dale
Dec 30, 2024 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave a review for us at Rivertown Subaru. We're happy we could meet your expectations! We hope to see you soon!

December 29, 2024

Took my car in for repaired an it sat for 23 days with nothing done. I finally had to have it towed to another shop for repairs. More

by valmac2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber
Dec 29, 2024 -

valmac2 responded

I was disappointed by the service that I received at Rivertown Subaru.( or should I say lack of service). After I was forced to transfer my car for repairs , I received immediate updates which I didn't get from Rivertown. 26 days nothin!!!. I went 26 days without a car except for the rental. It took me less time to purchase the car than to get answers about my car.

Dec 29, 2024 -

valmac2 responded

See above

Dec 30, 2024 -

Rivertown Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kenny Cook Service Manager kcook@RivertownAutomall.com

December 29, 2024

Extremely friendly and accommodating to work with. Ensured I understood everything they wished to work on when servicing my vehicle and didn't press when I would deny or change a service. More

by nrolison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 31, 2024 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 24, 2024

Great buying experience! Loved the upfront and genuinely personal interest in meeting our vehicle purchasing needs. More

by jmyron59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
Dec 25, 2024 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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