Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Subaru

Columbus, GA

Overview
Reviews
4.7
253 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

Directions

By Type

Showing 254 reviews

April 09, 2024

Got us in quickly. Communicated well through the whole process. Very pleased. Will use again. More

by seanalanboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah, Stephen
Report | Print
Apr 11, 2024 -

Rivertown Subaru responded

We're glad to hear that you were able to get in quickly and that our communication throughout the process was effective. It's great to know that you're very pleased with your experience and that you plan to use our services again in the future.

April 07, 2024

Friendly and attentive staff. The accommodations are clean and comfortable. Easy to schedule and quick service. More

by Czarter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Apr 09, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a friendly and attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

These guys wonderful! Took us right in and diagnosed the problem and got us on our way in well under an hour (which included a new battery). More

by jdripple45
Recommend Dealer
Yes
Employees Worked With
Stephen and the service manager.
Report | Print
Apr 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

We received professional, prompt, and excellent service. All service technicians were friendly, competent, and knowledgeable. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason
Report | Print
Apr 09, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Maintenance representative was great. However, the maintenance technicians topped off my power steering fluid and splashed it all over my engine and under the hood. Additionally, I’ve bee More

by Youkerd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember.
Report | Print
Apr 09, 2024 -

Rivertown Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Rivertown Subaru responded

Thank you for bringing this to my attention. I apologize that there was power steering fluid on your engine and that your vehicle was not washed. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kenny Cook Service Manager kcook@RivertownAutomall.com

April 03, 2024

Pleased with saleslady Krista, GM Shelby and finance manager Obie working with me on used car purchase. Krista worked hard showing me several cars. More

by geewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krista, Shelby and Obie
Report | Print
Apr 06, 2024 -

Rivertown Subaru responded

It's great to hear that Krista, GM Shelby, and finance manager Obie provided excellent service during your used car purchase! We're glad that Krista worked hard to show you several cars and that our team made your experience positive. We appreciate your business and hope you enjoy your new car!

March 30, 2024

This was the best customer service experience I have ever experienced in my car buying life! More

by Tracydarnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lopretto
Report | Print
Apr 04, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Apr 04, 2024 -

Tracydarnold responded

I was thoroughly impressed and telling everyone about your excellence

March 21, 2024

They always have the best service team and the sales department is just as amazing. We’ve bought a few cars from Rivertown and we always get treated right! More

by christiankight10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Byron
Report | Print
Mar 23, 2024 -

Rivertown Subaru responded

That's great to hear! We're thrilled to have you as a loyal customer and look forward to assisting you with your automotive needs in the future. Thank you for choosing Rivertown Subaru!

March 19, 2024

The Rivertown Subaru dealership was great in my search for a new car! Very orofessional! More

by David Crouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Report | Print
Mar 21, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

From start to finish I experienced excellent professional service, and Felt I was in good hands with Stephen and Kenneth. Happy recommend the service department at Subaru. More

by amasebastian7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Mar 22, 2024 -

Rivertown Subaru responded

That's fantastic to hear! We're glad that Stephen and Kenneth provided you with excellent professional service at Subaru's service department. Thank you for recommending our service department. Safe travels!

1
...
12
13
14
...
26