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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.7
283 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 283 reviews

July 29, 2024

Overall good! However, when I first arrived, I stood for several minutes while I observed two service riders and no one acknowledged my presence almost left, but I More

by dlandry32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
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Aug 10, 2024 -

Rivertown Subaru responded

dlandry32, My apologies for this delayed response, but I wanted to thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced when you arrived. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Shelby Holley General Manager sholley@rivertownautomall.com

Aug 12, 2024 -

dlandry32 responded

Hello! I do plan on seeing you folks in the future. Thank you! Dennis

July 29, 2024

I think the people at Subaru are awesome at first it was a little rough start but it worked it's all out Aiden was great and the finance man was even greater More

by bosue4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden and emerald the numbers guys good too
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Jul 31, 2024 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

The service team is top-notch - Professional and kind. From check in to check out, everything was handled well. More

by mmwlkins72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Kenny
Report | Print
Jul 26, 2024 -

Rivertown Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

The customer service has been great every time I have been to the dealership. I have never had a bad experience while getting my car serviced. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jul 24, 2024 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

Always great to work with the service team! Will continue to have my Subaru serviced here! More

by Gabebowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Jul 26, 2024 -

Rivertown Subaru responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

They were all so wonderful to work with. We felt like helping find us a car that fit our budget was their priority and we never felt rushed into making a decision. They let us take our time More

by alisayoung96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 20, 2024 -

Rivertown Subaru responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

July 18, 2024

I’ve used them since I bought my first Subaru and it has been easy. The team is always delightful and they’re always welcoming. More

by Robert J. McGruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Team
Report | Print
Jul 19, 2024 -

Rivertown Subaru responded

Hi Robert, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Helpful service department, clean waiting area and bathrooms, car was finished when promised, seemed like a friendly atmosphere throughout the business. More

by kaycampbell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wished I could remember! She was excellent!
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Jul 18, 2024 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Great staff! I would recommend them to anyone quick and easy. Even worked on a Toyota! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny cook
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Jul 17, 2024 -

Rivertown Subaru responded

Hello Alex, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 14, 2024

I received excellent care in a timely manner when I took my car in for a checkup to Rivertown Subaru. More

by awin8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retired
Report | Print
Jul 15, 2024 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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