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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.7
254 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 254 reviews

June 01, 2024

The service manager, Amber Jones, is very professional and polite. She goes above and beyond. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jun 03, 2024 -

Rivertown Subaru responded

Beverly, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2024

Rivertown Subaru is by far one of the best dealerships I have interacted with extremely helpful service time and a sales team that’s willing to work with you to get you going. More

by 69chargermdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
May 29, 2024 -

Rivertown Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Very courteous and knowledgeable. Performed everything in a timely manner. I will definitely recommend this shop to my friends More

by Jino Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
May 28, 2024 -

Rivertown Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 17, 2024

Great customer service always. I enjoy waiting for my car while it is getting serviced at this location. More

by Jatavius_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason
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May 21, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 16, 2024

Recommended service that would require engine removal. Estimated $395 to change spark plugs once engine out. Sounds extreme! More

by jheyser
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
May 17, 2024 -

Rivertown Subaru responded

Thank you for bringing this to my attention. I apologize for this inconvenience. I would like an opportunity to fix this and to earn your business, please contact me at kcook@RivertownAutomall.com. I look forward to speaking with you. Kenny Cook, Service Manager

May 16, 2024

Just bought a car, very smooth transaction! ! No haggling mess, just business!! Byron introduced us to all the team at Rivertown. More

by Meferet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron
Report | Print
May 20, 2024 -

Rivertown Subaru responded

Congratulations on your new vehicle! We're thrilled that Byron provided you with a smooth sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 14, 2024

List of issues with this dealership. Was told today that immediate attention was needed for my tires to be replaced, they have less then 6000 miles on them they are new. Just needed an O More

by roaadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Report | Print
May 14, 2024 -

Rivertown Subaru responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at kcook@RivertownAutomall.com. I look forward to speaking with you. Kenny Cook, Service Manager

May 12, 2024

Great service! In a minimum amount of time, Got my outback back same day! I would highly recommend using this company for all your service needs. More

by signa5xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
May 15, 2024 -

Rivertown Subaru responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 06, 2024

The staff was very courteous and professional. I received updates while I waited for my vehicle to get repaired. Highly recommend Rivertown Subaru to my family and friends. More

by evansfoodservice43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
May 08, 2024 -

Rivertown Subaru responded

It's fantastic your experience at Rivertown Subaru was top-notch! Our courteous and professional staff, along with the regular updates during your vehicle repair, made for a positive visit. Thank you for choosing us!

May 02, 2024

Awesome service visit! Oil change and rotation was quick and less than I expected. I waited in the lobby and was done within an hour. I had my two kids with me and got to More

by AKRunner97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
May 05, 2024 -

Rivertown Subaru responded

We're delighted to learn that your experience was awesome! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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