Rivertown Subaru

Very knowledgeable and professional. They take care of their customers. Keeps the customer informed of the status of the work being performed. They take care of their customers. Keeps the customer informed of the status of the work being performed. More

Friendly and reliable service. They took the time to explain everything that needed to be done. They took the time to explain everything that needed to be done. More

Worth leaving my feedback in my case! My appointment was at 11am and got the car back 3:30pm early this week with my service request of TPMS unfixed while their digging out and present My appointment was at 11am and got the car back 3:30pm early this week with my service request of TPMS unfixed while their digging out and presenting additional services list for me to select from. Yes it is good to diagnose and recommend the needful…but the service priority is what I requested in the first place…… Doubt the services I requested should have taken 4+ hours, Oil change, the Drive belt replacement and the air filter yet the TPMS dropped off as it would take another one hour…. Guess you would add another labor cost when I revisit to fix the TPMS later. Perhaps lacking techs or queue of services taking longer on the day…but then should not slip the service schedule in. Complained it took too long four hours and got replied what they could do? As a customer, Should I interpret it this is what it is…take it? Or have to give my answer….close your service business? More

I have had the best experiences with this dealership. The personnel are courteous and friendly. I highly recommend them for service and just general all around excellent service! The personnel are courteous and friendly. I highly recommend them for service and just general all around excellent service! More

Amber is always a joy to work with. She helps me understand what the problem is with my car and gives me options as to how to solve the problem. She helps me understand what the problem is with my car and gives me options as to how to solve the problem. More

Clean waiting room. Consultant was knowledgeable and listen to my concerns. No one was pushy about extra services! Consultant was knowledgeable and listen to my concerns. No one was pushy about extra services! More

Overall good! However, when I first arrived, I stood for several minutes while I observed two service riders and no one acknowledged my presence almost left, but I However, when I first arrived, I stood for several minutes while I observed two service riders and no one acknowledged my presence almost left, but I didn’t and everything was taken care of. More

I think the people at Subaru are awesome at first it was a little rough start but it worked it's all out Aiden was great and the finance man was even greater a little rough start but it worked it's all out Aiden was great and the finance man was even greater More

The service team is top-notch - Professional and kind. From check in to check out, everything was handled well. From check in to check out, everything was handled well. More

The customer service has been great every time I have been to the dealership. I have never had a bad experience while getting my car serviced. been to the dealership. I have never had a bad experience while getting my car serviced. More