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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.7
254 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 254 reviews

July 14, 2024

I received excellent care in a timely manner when I took my car in for a checkup to Rivertown Subaru. More

by awin8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retired
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Jul 15, 2024 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 11, 2024

I was supposed to get a car wash with my oil change and tire rotation, which I didn’t get. More

by Not Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Jul 12, 2024 -

Rivertown Subaru responded

Not Satisfied Customer, I appreciate you notifying me about your recent service and I’m sorry to hear you didn't receive your car wash. I would like to make this right and regain your trust as a valued customer. Could you please get in touch with me? Thank you, and I will look forward to hearing from you. Kenny Cook Service Manager kcook@RivertownAutomall.com

July 09, 2024

Easy scheduling, good waiting area accommodations, and quick service. That is quite enough words ok. More

by Janetc_ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Recall
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Jul 10, 2024 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2024

Was pleased with the overall service for my Subaru Wilderness. The service department was kind & courteous. More

by 62tkeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 10, 2024 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2024

Easy to deal with. Knowledgeable about their products. Met the Service manager because after the sale, they are the one that counts. Service was a pleasure to talk to a More

by Swede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby, Adam, Kenny, Obi
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Jun 18, 2024 -

Rivertown Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Customer Service was stellar. From the moment I arrive until the service was completed I was advised of a problem with my AT plug. This discrepancy was take care of in an expedien More

by Umpireski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason (149870)
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Jun 15, 2024 -

Rivertown Subaru responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2024

Subaru Of Columbus is the best dealership I have ever dealt with in my 79 years. We love our Subarus. More

by Tomkendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 13, 2024 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

The service department did the 6 month check up very quickly. I really liked being able to text a service person while I’m there. More

by Baron6871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jun 09, 2024 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 05, 2024

Great service. Easy scheduling. Short wait. Friendly staff. Clean waiting area. Great online notification system. More

by CBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was friendly and helpful.
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Jun 07, 2024 -

Rivertown Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

The service department personnel are as friendly and accommodating as the sales staff. Believe me when I say: that is a rarity. More

by susanwms70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jun 07, 2024 -

Rivertown Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Subaru! Thank you, and have a fantastic day!

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