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Rivertown Subaru

Columbus, GA

4.7
260 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 260 reviews

April 02, 2025

They've always been courteous, accommodating, it's easy to make appointments in a timely fashion. They're always friendly and the vehicle in and out in a reasonable time when we have it serviced. More

by meemeestewart20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
March 25, 2025

Great, did professional work, done on time. Very knowable. Will se then in the fall. More

by mew99
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amber jones
Mar 28, 2025 -

Rivertown Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Was able to get service appointment quickly. Prompt service. Good explanation of service done. Friendly and professional. More

by samriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Mar 21, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rivertown Subaru

March 15, 2025

Friendly, almost family like staff in sales, finance and service. I found that each person I dealt with in all interactions was well versed and knowledgeable in their realm. Yesterday, my car was taken prom More

by lmdelorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 18, 2025 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave a review for us at Rivertown Subaru. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

Oil change was faster than promised. Everything was smooth. However, instead of writing the mileage when my car is due on the sticker, they wrote 6,000 miles. That does not help me tr More

by Nel nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 18, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 13, 2025

Excellent customer service Timely and efficient. . Amber in customer service does a particularly good job. More

by Will
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber (does a great job)
Mar 16, 2025 -

Rivertown Subaru responded

Hi Will, we are glad Amber could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2025

My visit was great my service advisor did a excellent job of handling all my cars service needs and getting it all done in great time More

by melvinculpepper45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 13, 2025 -

Rivertown Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

Amazing customer service. Zach was super helpful and friendly throughout the process of getting my new car. He made sure my military discount was applied to the purchase. The More

by Raya17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Shelby
Mar 12, 2025 -

Rivertown Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach and Shelby here at Rivertown Subaru! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2025

We always get great service in a timely manner. The staff is so professional. They let you know you are appreciated. Amber Jones gets you in and out with a smile in every visit. Thank you Rivertown More

by Mr. D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Mar 10, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Best dealership I’ve ever purchased a vehicle from. The service dept is top notch. Super easy to get apt for service. Waiting area is nice and clean. Keep you informed if issues arise that might More

by Billyandkayholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service dept !
Mar 07, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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