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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.7
253 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 253 reviews

March 09, 2025

Amazing customer service. Zach was super helpful and friendly throughout the process of getting my new car. He made sure my military discount was applied to the purchase. The More

by Raya17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Shelby
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March 08, 2025

We always get great service in a timely manner. The staff is so professional. They let you know you are appreciated. Amber Jones gets you in and out with a smile in every visit. Thank you Rivertown More

by Mr. D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
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March 06, 2025

I had a great and easy experience buying a new Subaru Outback at Rivertown. Chris Herring was great and not pushy in anyway. He genuinely cares about helping you find the car you want. I would definitely More

by jackam12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herring
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Mar 09, 2025 -

Rivertown Subaru responded

Hello, we're happy you found Chris to be so supportive during your experience here at Rivertown Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Vehicle serviced with exceptional service and very prompt! Professional video sent with updated services. Much appreciated! More

by renecook1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Kenny
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March 06, 2025

Best dealership I’ve ever purchased a vehicle from. The service dept is top notch. Super easy to get apt for service. Waiting area is nice and clean. Keep you informed if issues arise that might More

by Billyandkayholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service dept !
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Mar 07, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2025

Very friendly service staff. Did not have any problems with the service I received today. More

by miff500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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March 04, 2025

Amazing service, extremely professional and took excellent care of my car. Service was fast and treated me with respect More

by smukherjee.151996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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March 02, 2025

The service team is professional. Amber Kenny take care to make sure my car is great! More

by nursehazelnut2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Stephen, Kenny
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Mar 04, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Sales staff was great, easy to deal with, they beat a previous quote from another dealership. Had to return to dealership to pick up gate remote left in trade in, had issue with tire pressures and it was More

by Dt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman was Teran - Redbeard
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Feb 28, 2025 -

Rivertown Subaru responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (706) 780-4400 so we may identify ways to improve your experience.

February 25, 2025

Great sales rep, vehicle did break down the next day though. Knew the vehicle was sold as is, didn't expect it to go down the next day. More

by joshuaolson5729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 28, 2025 -

Rivertown Subaru responded

Hello, thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding.

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