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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.6
232 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 232 reviews

February 04, 2025

Quick service provided by reliable techs who don’t beat around the bush. They are always willing to give you a full diagnosis, and do a great job at laying out all options to best care for your car. More

by rashalynsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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February 04, 2025

I've leased and have bought many vehicles in my time. This was definitely one of the better experiences I've had. This dealership was no hassle. From the get go they were up front about the deal. I h More

by Mr P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Christy, Dale, Allen
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January 31, 2025

Much better than previous dealership. Amenities made wait more comfortable. Vehicle was taken into shop quickly and service performed in a reasonable time. Staff were friendly and profess More

by CL
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen, Amy
Report | Print
Feb 03, 2025 -

Rivertown Subaru responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2025

Always a good experience. Friendly service department employees. They always explain everything they have done. Very efficient. More

by Merrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen mason
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Jan 31, 2025 -

Rivertown Subaru responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

January 23, 2025

Good screener but what a mess! Left yesterday drive almost to dealership. I had been asking if open from evening before. No reply. So. Finally found out closed ! 120 mile round tri More

by Johnfranklynii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
Report | Print
Jan 24, 2025 -

Rivertown Subaru responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kenneth Cook Rivertown Subaru Service Manager 706-780-4463 kcook@RivertownAutomall.com

January 21, 2025

They are very good at what they and very understanding also they will work with you with the price of your car More

by inkey.friskey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 23, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

The service is prompt, thorough and efficient. My wait time was very minimal and that’s invaluable. More

by Swkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jan 20, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Did everything to get me a deal in a new car. 10 out of 10 will recommend More

by asomejoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teran
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Jan 17, 2025 -

Rivertown Subaru responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Rivertown Subaru

January 13, 2025

Rivertown Subaru in Columbus has an excellent service department- staffed with polite professionals who certainly live up to Subaru standards of excellence. I highly recommend them! More

by Mmitchell293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 14, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

They took care of us. And feel safe driving safely. Very pleasant personnel. Amber always does her best to serve us. More

by Trainsteeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jan 16, 2025 -

Rivertown Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. If you have any further questions, please give us a call. We're always happy to help!

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