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Rivertown Ford

Columbus, GA

4.8
1,181 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,181 reviews

September 16, 2023

McKenzie was fantastic. Great customer service. She was quick and very knowledgeable. I would reckoned her to everyone More

by Taine.waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie.
Sep 19, 2023 -

Rivertown Ford responded

It's wonderful to hear that you had a fantastic experience with McKenzie! Providing great customer service, quick responses, and in-depth knowledge is what we aim for. We appreciate your recommendation. Thank you for choosing us, and we value your feedback and business!

September 12, 2023

I had an awesome experience. Kassie was very helpful and talented, she did a great job. The Asst Mgr Robbie is very professional. He’s the most knowledgeable and experienced Svc More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie and Robbie
Sep 25, 2023 -

Rivertown Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 12, 2023

Service visit today for oil change and tire rotation was quick and efficient. I received a complete report of all points checked and checkout was very quick and easy. More

by janteacher74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Sep 23, 2023 -

Rivertown Ford responded

It's wonderful to hear that your service visit for an oil change and tire rotation was quick and efficient. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Lacey was very helpful and knowledgeable. While dropping my car off, I was in and out with no problem. My car was delivered to me after they were done which was very convenient. The whole pro More

by Sonnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 23, 2023 -

Rivertown Ford responded

We're so happy we were able to help you out!

September 08, 2023

Rivertown Ford is an efficient dealership. Servicing vehicles after sales is very good. They are clean and have an incredible lineup of used and new vehicles in stocks. After sales services, r More

by silvia.israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie Gooden
Sep 23, 2023 -

Rivertown Ford responded

We're so happy we were able to help you out!

September 08, 2023

Mackenzie G was absolutely professional & courteous! ! Went in for just an oil change, and she explained to me everything I need to know about replacing my brake pads and made me feel confident in my dec More

by Ebelobraydic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie G
Sep 28, 2023 -

Rivertown Ford responded

We're happy you found our staff to be so supportive during your experience here at Rivertown Ford.

September 08, 2023

Tom and Hunter are great. Trying love The New Mangers or leadership compared to the previous crew. Definitely will continue to be a customer. More

by chrisbenison1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Hunter
Sep 22, 2023 -

Rivertown Ford responded

Thank you for acknowledging Tom and Hunter! It is always great to hear our associates recognized for their professionalism. We appreciate the Five Star review! We look forward to assisting you again.

September 06, 2023

A very well organized, professional business. The staff is helpful and communicates on service issues More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mc cain
Sep 09, 2023 -

Rivertown Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 05, 2023

Was not pressured and the sales people were really nice. They were upfront about there fees. More

by Erlinda Nieves
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
assad lowe
Sep 07, 2023 -

Rivertown Ford responded

We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 05, 2023

Thank you Tom M , Helped us out on a Saturday and low transmission fluid . Thanks for the help More

by Chris Badcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain 10 plus
Sep 07, 2023 -

Rivertown Ford responded

Thank you for acknowledging Tom’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

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