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Rivertown Ford

Columbus, GA

4.8
966 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 966 reviews

March 11, 2025

The customer service wqs excellent, and I would suggest Rivertown Ford to anyone looking for a new vehicle. More

by millerchristopher3191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Mar 15, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 11, 2025

Friendly and courteous service advisors as well as a clean dealership. Have bought a couple of trucks from Rivertown and have had them doing my service for 25 years. More

by tatesmith
Recommend Dealer
Yes
Employees Worked With
Vicki
Mar 15, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 11, 2025

Connor Hart at Rivertown Ford is your guy! After an accident, I had gone exactly 1 year without a car. I’m in Louisiana and needed a done deal that day. I called to ask about a used Volvo and More

by LauraGearhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Hart
Mar 15, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Great customer service. The representatives were very knowledgeable.and answered all my questions. I needed them to keep my vehicle for an extra 5 days because I had to go More

by columbuslx12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Mar 13, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

Great service and the staff was great. Thank you Lacey Dawson for getting me in and out fast. I will continue to come because of her. More

by allen.p.serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Mar 09, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Lacey Dawson here at Rivertown Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

Rivertown Ford has always been very helpful to me and my Family. Their service is always top notch and have gone out of their way to help us from servicing our vehicles to purchasing new cars and trucks! More

by Bshorty2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre & Lacey
Mar 09, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Always kind and helpful. They keep you updated of your service time. Ask if they can be of help to you! Then come and get you when service is complete and letting you know wh More

by bonnie.perkins1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, Jlyn, and hunter
Mar 09, 2025 -

Rivertown Ford responded

Hi, thank you so much for your positive comments about Rivertown Ford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 07, 2025

Kassi was really friendly,knowledgeable and caring. She went out of her way to make sure I was kept informed More

by eoffs1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassi
Mar 09, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Kassi here at Rivertown Ford! Until the next time we meet, take care!

March 07, 2025

I had a great service experience today for my oil change and tire rotation. They also identified a problem with the wheel well and ordered the part. Service was fast and I did not have to wait to be met at More

by lgwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 09, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rivertown Ford!

March 07, 2025

My rep. was very respectful and courteous. I was serviced and out there in an hour 👍🏿 More

by mlwilliams105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 09, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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