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Rivertown Ford

Columbus, GA

4.8
755 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 755 reviews

November 23, 2024

Rivertown picked up my truck, fixed the problem it was recalled for and brought the truck back home. Absolutely superb service and were very prompt with everything. Tom McCain and Piper are to be apprecia More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain, Piper, Jennifer McVay
Nov 25, 2024 -

Rivertown Ford responded

Hello James, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Clean waiting area with coffee, bottled water. Quick professional service. Wait time was as promised. More

by mcclenton121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Nov 25, 2024 -

Rivertown Ford responded

Hi, thank you for taking the time to leave a review for us at Rivertown Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Great service rendered by Rivertown Ford, excellent assistance by Mrs. Kassie Layton great job. We've always used Rivertown Ford service department outstanding 5 STAR services. Mr. John More

by Mr. John Kamai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Kassie Layton
Nov 25, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Gary was an awesome service rep and the first one since owning my explorer that has actually gave me a way to schedule my appointment without going through the service line. More

by denisegross103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary O
Nov 25, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

Gary was great in providing service and explanations of my car’s inspection and keeping me informed!! More

by Elizabeth Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary provided great service!
Nov 25, 2024 -

Rivertown Ford responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to Gary here at Rivertown Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Very professional and courteous. . listened to all our concerns and requests. Not pushy at all. Pleasant experience. More

by Rhonda Holladay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asada Lowe
Nov 22, 2024 -

Rivertown Ford responded

Hi Rhonda, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

First time dealing with Rivertown Ford, must say I was delightfully surprised. We came in for an oil change and inspection on our 2020 F250 turbo diesel. The service was completed quickly and a video was More

by daigoandred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Knight
Nov 22, 2024 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

Staff is very responsive and well informed. Attentive to detail and very courteous. Keeps me informed via text. More

by mdl1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 22, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

A W E S O M E G R E A T J O B W E L L D O N E! More

by vanessaw1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember was a nice lady
Nov 25, 2024 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2024

Gary was 10/10 the best out of all the years I have been bringing my ford to be serviced here More

by Rakkasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 22, 2024 -

Rivertown Ford responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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