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Rivertown Ford

Columbus, GA

4.8
968 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 968 reviews

September 01, 2023

My visit to Rivertown Ford was a great one. The staff was very friendly the atmosphere was comfortable and welcoming. My sales agent Assad Lowe was amazing, very informative, I didn’t feel lost More

by warriorbri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe and Steve Moore
Sep 07, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford and congratulations on your new vehicle! It was our pleasure to provide you with an exceptional sales experience. Also, we appreciate you acknowledging Assad, for their professionalism and dedication to providing you the best buying experience! We are looking forward to assisting you again in the future.

August 30, 2023

This dealership takes care of you and makes it a easy visit. Highly recommend this Ford dealership More

by hood5052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie
Sep 04, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 28, 2023

Great service and work! Very knowledgeable staff and everything was done on schedule. Use Rivertown Ford all the time! More

by Tonyryland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook
Sep 01, 2023 -

Rivertown Ford responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Rivertown Ford! We are eager to serve you again for any of your automotive requirements.

August 26, 2023

The experience was a good one; I wanted a car and I got one. My agent was very helpful and informative. One thing that did stick out happened when I went to test drive the vehicle. I arrived before my ag More

by chaz_djuan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel White
Sep 10, 2023 -

Rivertown Ford responded

Congratulations on your new vehicle! At Rivertown Ford, your satisfaction is our ultimate goal and we are pleased to hear that Samuel was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future!

August 26, 2023

I like the ease of scheduling an appointment online that’s convenient for me. The staff are all friendly and keep you informed on your vehicle. More

by nancynhouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby and Tom House
Sep 06, 2023 -

Rivertown Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 25, 2023

Great communication from the dealer servicing my car. I appreciated getting text messages. I could reply to quickly. I appreciate the friendly folks especially McKenzie in the service department. High ma More

by lynnster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Sep 10, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging McKenzie for her dedication to providing you with an excellent service experience. We look forward to assisting you again!

August 25, 2023

Dealership was clean & kept at a good temperature for waiting in the lounge. Mr. Tom McCain is very personable & professional. More

by Pam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Sep 03, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Tom and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 24, 2023

This is a great dealership if want a great car at a great price while rebuilding your credit. More

by Tharr456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms.Mathis
Aug 26, 2023 -

Rivertown Ford responded

Rivertown Ford appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

August 23, 2023

Hunter Brown was fantastic and even got my truck fixed the same day ! After being told by multiple local shops it would be weeks till they could even look at it! He brought me in the very same day and eve More

by huntermward1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
Sep 14, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Hunter and his dedication to providing you with an excellent service experience. We look forward to assisting you in the future!

August 22, 2023

My service advisor was very helpful,he scheduled the services that I needed for my truck ,let me knowed the approximate price for each service,and got me a ride home.. More

by A.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Sep 09, 2023 -

Rivertown Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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