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Rivertown Ford
Columbus, GA
968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 968 reviews
October 06, 2023
Awesome staff, the service desk personnel were extremely helpful, please recognize their efforts in providing the best possible experience for customers helpful, please recognize their efforts in providing the best possible experience for customers More
by mikehemp65
Employees Worked With
Lacey
October 05, 2023
I was very pleased with the work done in a timely manner that the folks at Rivertown Ford recently completed on my 2020 Ford Edge. Shelby Sears, my service technician, was so helpful and knowledgeable of th that the folks at Rivertown Ford recently completed on my 2020 Ford Edge. Shelby Sears, my service technician, was so helpful and knowledgeable of the work that needed to be done and explained it very clearly to me. I will ask for Shelby the next time I go in for service at Rivertown Ford More
by ruthannecurtis
Employees Worked With
Shelby Sears
October 05, 2023
The service folks at Rivertown Ford always do great work and are very timely. They also don't take a huge bite out of my bank account. It is truely a pleasure to do business with folks that know what they a and are very timely. They also don't take a huge bite out of my bank account. It is truely a pleasure to do business with folks that know what they are doing. Keep up the good work and Thank You! More
by adambtilley
Employees Worked With
Mackenzie
October 04, 2023
This was my first time having an issue. I go for oil changes and usually I'm in and out within an hour. Today I waited over 2 hrs. Just for an oil change. I saw people who came in after me I go for oil changes and usually I'm in and out within an hour. Today I waited over 2 hrs. Just for an oil change. I saw people who came in after me leave before me. I had a 1 pm appointment because their site stated it was a less busy time & a 10% discount was provided. If I go back, I'm going back to my normal time. The Rep was nice and friendly. More
by None
Employees Worked With
Johnathan
September 30, 2023
I used the concierge service to pick up my truck from my work for an oil change. They did not return my truck until the following day, no call, no text, no communication. No answers to my emails or phone work for an oil change. They did not return my truck until the following day, no call, no text, no communication. No answers to my emails or phone calls either. More
by Ptr0731
Employees Worked With
Anyone
September 29, 2023
Today my service was fast. It did not take long at all. Tom was very friendly and answered my question. I will be back for tires soon and other services as needed. It did not take long at all. Tom was very friendly and answered my question. I will be back for tires soon and other services as needed. More
by pdklein20
Employees Worked With
Tom McCain 161977
September 27, 2023
This dealership, I've been there before The greeters that have greeted me. Are informative the technicians it may in and out the lounge is comfortable Ford offer refreshments help yourself no one's is flying have greeted me. Are informative the technicians it may in and out the lounge is comfortable Ford offer refreshments help yourself no one's is flying around trying to sell us anything you don't want.And then it's over I'm on my way. The vibe was good More
by guyandre
Employees Worked With
Lacey Dawson
