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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,025 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,025 reviews

December 27, 2023

Tom McCain was very professional and provided a pleasant atmosphere while setting up my service. he advise on how the advisor should gave options when I had mentioned my recall More

by Hands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Dec 29, 2023 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 26, 2023

Wonderful service. On time service let me know what recommendations that needs to be addressed by email.that was very convenient. More

by atomicbear4227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie good
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Dec 28, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

Great experience with the Rivertown Ford in Columbus. I believe I left with the most beautiful Explorer on the lot. They have a great service center. I know my Explorer is in good hands if it's ever in t More

by Camaro girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moore
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Dec 22, 2023 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 19, 2023

Kassie did a great job with my service and warranty claim. I was extremely pleased. More

by cnelly6355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie,
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Dec 21, 2023 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Raymond Bullock was an absolute pleasure to work with. He and team helped make the process a great experience. More

by Abbitucker93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Bullock
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Dec 21, 2023 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Raymond provided pleasurable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

I purchased a used F150 from Rivertown 7 years ago. I’ve been taking my vehicle there for routine service ever since. They always take care of my needs and I’m pleased with their customer service. More

by dwms26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Kassie
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Dec 22, 2023 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 18, 2023

Greeter was courteous and friendly Gentleman who took over was informative and friendly He answered all my questions and explained different oil types He did a great job More

by jmgreathouse11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 19, 2023 -

Rivertown Ford responded

We are thrilled to hear our staff made a positive impression on you, especially with their knowledge and willingness to assist. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Easy to set up an appointment through the Ford App. The Service Team (Shelby) was even able to get me in a few minutes before my scheduled time. More

by Bob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Dec 19, 2023 -

Rivertown Ford responded

That's great to hear! Having a smooth appointment setup can make the entire process much more convenient. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

My experience at Rivertown Ford has been nothing but positive. The customer service is always excellent. Great prices. I haven't had any issues with their work More

by kevinleonard1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Dec 19, 2023 -

Rivertown Ford responded

It's fantastic to hear about your positive experiences at Rivertown Ford! Consistent great service and fair prices can make a big difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Great Customer Service , Kassie was Awesome at Communicating what was exactly going on with my car. And this is Shalonda Dickerson ( wife) . Need more Workers like Kassie More

by Shalonda.dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Dec 20, 2023 -

Rivertown Ford responded

That's wonderful to hear, Shalonda! It's always reassuring to have clear communication when it comes to car servicing. We appreciate you and your husband's business. We look forward to assisting you in the future.

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