Rivertown Ford
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 771 reviews
Same day appointment, friendly service staff. I like the one stop convenience of the location. The service associate I encountered was very professional at his job and would use him again I like the one stop convenience of the location. The service associate I encountered was very professional at his job and would use him again More
Rivertown ford was awesome. The salesman (Derrick) was super helpful and was very courteous. I would recommend this dealership and service department to anyone who needs their v The salesman (Derrick) was super helpful and was very courteous. I would recommend this dealership and service department to anyone who needs their vehicle serviced and is looking to buy one. Great folks! More
I wanted to write a good review but I also wanted to be very honesty. I purchased a Range Rover from Rivertown Ford. I was looking for one and Rivertown happen to have one in. It was a trade in. I do un very honesty. I purchased a Range Rover from Rivertown Ford. I was looking for one and Rivertown happen to have one in. It was a trade in. I do understand what comes with some trade-in. I drove down to test this vehicle and I notice a sound seems to be coming from the breaks but wasn't sure. The salesman and one of the Finance Manager told me that they do inspection on ALL of their vehicles. I'm not really sure about that. One of the managers did agree to pick up the truck and get the repairs done. I'm serious when I tell you this!! When I got the truck back it was even WORST from the first time. It was literally so bad my husband blood pressure went through the roof. We just don't know what to do at this point. Even the delivery driver that delivered the truck back to us look at me and said this truck only has good air conditioner. I hope and pray that other customers have a better experience than I did but this have really been the WORST car buying experience in my entire life. I'm just so surprise at Ford. My husband has a 2018 Ford Dually and we NEVER experience anything like this with any Ford dealership. I truly wanted this to be a good buying experience. My husband is in a saddle club and two of his friends looking to purchase to new Ford trucks but I just couldn't recommend because of my experience. Thanks More
My wife showed up for her 1:30 appointment and sat for over 3hrs with our children for what was supposed be a service that takes no more than an hr. While she was waiting a lady was rude to her while tell over 3hrs with our children for what was supposed be a service that takes no more than an hr. While she was waiting a lady was rude to her while telling her to make my lil girl be quiet. I am seriously thinking of taking my business to another firs dealer. More
Great customer service. Service Advisor Tom McCain kept me posted through the service maintenance of my vehicle. Mr. Mcain quickly provided me a Lyft driver to my residen Service Advisor Tom McCain kept me posted through the service maintenance of my vehicle. Mr. Mcain quickly provided me a Lyft driver to my residence. No more than 5 minutes there was a Lyft driver. More