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Rivertown Ford

Columbus, GA

4.8
771 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 771 reviews

June 28, 2022

Same day appointment, friendly service staff. I like the one stop convenience of the location. The service associate I encountered was very professional at his job and would use him again More

by 02craw63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cook
Jun 28, 2022 -

02craw63 responded

Ask for Kenneth Cook when making a appointment

June 28, 2022

Hunter and Riverton Ford did everything possible and then some to ensure that I was a happily satisfied customer 😀! More

by pos12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 30, 2022 -

Rivertown Ford responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

June 28, 2022

Great service. 100k Mile service plus a transmission service all done same day on a 6.7 diesel 4x4. More

by Robbrooks12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 30, 2022 -

Rivertown Ford responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

June 27, 2022

Rivertown ford was awesome. The salesman (Derrick) was super helpful and was very courteous. I would recommend this dealership and service department to anyone who needs their v More

by tbhii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 28, 2022 -

Rivertown Ford responded

Thank you for the recommendation and kind words!

June 24, 2022

Very quick and easy, met every need offered us drinks and was very tinitive to our needs More

by Armymansewell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Morris, Mike for finance
Jun 27, 2022 -

Rivertown Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 02, 2022

I wanted to write a good review but I also wanted to be very honesty. I purchased a Range Rover from Rivertown Ford. I was looking for one and Rivertown happen to have one in. It was a trade in. I do un More

by stylesfelicia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Jun 10, 2022 -

Rivertown Ford responded

I apologize that you experienced this sales experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bwilliams@rivertownford.com Brad Williams General Manager

June 02, 2022

My wife showed up for her 1:30 appointment and sat for over 3hrs with our children for what was supposed be a service that takes no more than an hr. While she was waiting a lady was rude to her while tell More

by jameshall91b
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 10, 2022 -

Rivertown Ford responded

I apologize that you experienced this sales experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bwilliams@rivertownford.com Brad Williams General Manager

May 21, 2022

Very polite and courteous employees. Drop off and pick up was a breeze. Vehicle was ready on time. More

by Rlsnipes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie
May 23, 2022 -

Rivertown Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 13, 2022

Excellent service and parts department Efficient and professional staff. Will visit again. very reliable service. More

by ell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Both gentlemen at parts counter on 13 May
May 16, 2022 -

Rivertown Ford responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

May 07, 2022

Great customer service. Service Advisor Tom McCain kept me posted through the service maintenance of my vehicle. Mr. Mcain quickly provided me a Lyft driver to my residen More

by jaybenning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McCain
May 10, 2022 -

Rivertown Ford responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

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