Rivertown Ford
Columbus, GA
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I admit, I was a disgruntled customer but Donnie and Kenny at Rivertown Ford went beyond the customer satisfaction code and greatly took care of my needs. I waited for a couple of months for a recall Kenny at Rivertown Ford went beyond the customer satisfaction code and greatly took care of my needs. I waited for a couple of months for a recall part to come in for my car which greatly inconvenienced me, I was livid because I was paying for a car that I couldn't drive. Although my attitude was salty, I was met with nothing but love and reassurance, even a Free oil change and tire rotation, because customer satisfaction is their priority and they stood by their motto. Thank you Donnie and Kenny for outstanding service. More
Tom customer service was amazing. He enlightened me on things I didn’t know. The customer lounge was clean and comfortable. I didn’t have to wait that long on my car. . Thanks Tom and He enlightened me on things I didn’t know. The customer lounge was clean and comfortable. I didn’t have to wait that long on my car. . Thanks Tom and Rivertown Ford More
Very professional staff kenny. kept me informed on everything going on with my vehicle, great experience overall except the price was truly steep. kept me informed on everything going on with my vehicle, great experience overall except the price was truly steep. More
Best customer service of any dealership. Technicians are very professional and are experts at diagnosing and repairing vehicles. Definitely recommend this dealership to anyone looking for pr Technicians are very professional and are experts at diagnosing and repairing vehicles. Definitely recommend this dealership to anyone looking for professionals who really care about their customers More
Great service, my car was done in a timely manner. CS was wonderful, as always you can depend on River Town Ford to do the job right. I am very pleased with the work that was done for me. CS was wonderful, as always you can depend on River Town Ford to do the job right. I am very pleased with the work that was done for me. More
Always great service and friendly people at Rivertown Ford. It was time for a tune up and to have some recall work done. They got me in quickly and finished the work right away. Ford. It was time for a tune up and to have some recall work done. They got me in quickly and finished the work right away. More
Service dept was was courteous. Vehicle was in and out for oil change in around 35 minutes. Speed of light compared to other oil change locations I've been to. Would recommend to an Vehicle was in and out for oil change in around 35 minutes. Speed of light compared to other oil change locations I've been to. Would recommend to anyone with a ford product. More