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Rivertown Ford

Columbus, GA

4.8
771 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 771 reviews

July 08, 2023

Took my F150 in for diagnostic, troubleshooting, and repair. Timely response and great customer service, thanks Tom. More

by USN (ret)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service department
Jul 28, 2023 -

Rivertown Ford responded

We're glad to hear you enjoyed your visit.

July 08, 2023

Cindy was amazing! Very helpful and professional. Never felt rushed or like I was a bother. Skeptical when I first got there because it was my first time but will de More

by monicalj70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Aug 07, 2023 -

Rivertown Ford responded

Thank you for acknowledging Cindy for her professionalism and dedication. At Rivertown Ford, we appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review are very much appreciated and it would be our pleasure to assist you again.

July 08, 2023

Rivertown change my oil and when I hot home, within 30 minutes I had 3 large oil spots on my driveway. This is the second time this has occurred More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
July 08, 2023

They were very friendly and took care of the issue I had with my SUV. The service was done in a timely manner. More

by sharrylturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 07, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford. We were pleased to hear that we could provide you with a great service experience and to know that our service staff was able to meet your expectations. We look forward to serving you again.

July 04, 2023

Mrs . Wanda was very professional. She was not trying to force anything on me like other dealership. She gave me options and explain everything while doing More

by Mimstyshon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mrs. Wanda
Aug 03, 2023 -

Rivertown Ford responded

Congratulations on your new purchase! We are pleased to hear that we were able to provide you with an exceptional sales experience! Thank you for the shout-out for Mrs. Wanda, happy to know she made it enjoyable for you! We appreciate your recommendation and your Five Star review. Rivertown Ford thanks you for your business and we will look forward to the opportunity to assist you again in the future.

July 04, 2023

Service staff very friendly. Mackenzie was great. Work done timely at a fair price. I was treated well. More

by edwards8798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Jul 06, 2023 -

Rivertown Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 03, 2023

I have bought probably 20 vehicles in my lifetime - have owned and currently own businesses deeply involved with tremendous customer service and attention to detail and can say without a doubt my most recen More

by dtayloe00
Recommend Dealer
Yes
Employees Worked With
D. A. Jackson and
Aug 03, 2023 -

Rivertown Ford responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the exceptional sale experience provided by our sale staff at Rivertown Ford. It is always our pleasure to ensure your satisfaction with any of the services that we provide. Know that we value your business and hope to continue to assist you in the future. Congratulation on your new Ford and thank you for your Five-Star review!

July 02, 2023

Great service! Our Service Advisor got us in and out very quickly. The updates provided during service was great. More

by pimarine2501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Jul 04, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

The tech did all the work requested. I was blown away to learn that Ford recommends replacing the oil pans when fixing an oil leak rather than replace the seal. I do have some leaks but More

by carlosrusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Brown
Jul 06, 2023 -

Rivertown Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 30, 2023

I really appreciated the up to date information during my car’s repair. It was nice to get the details about what was being done. More

by c.perkins33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby and Dennis
Aug 02, 2023 -

Rivertown Ford responded

We are very pleased to hear that we could provide you with a great service experience! It is also good to know our service staff kept you informed during the repair. Rivertown Ford appreciates your business and we look forward to the opportunity to assist you again in the future.

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