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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
771 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 771 reviews

July 23, 2023

My visit was quick and thorough and Shelby was awesome they got me in and out. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Aug 01, 2023 -

Rivertown Ford responded

Rick, we are glad we could help!

July 21, 2023

Donnie the service manager was awesome. He took care of us and our car. I would recommend this dealership and their service. More

by Chadus2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Aug 14, 2023 -

Rivertown Ford responded

We are very happy to hear that Donnie was able to provide you with an awesome service experience. Thank you for your business and the recommendation! We look forward to the opportunity to assist you again.

July 21, 2023

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires More

by renecook1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook and anyone else who serviced my vehicle! The Ms so much!
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Jul 21, 2023 -

renecook1976 responded

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires because I do travel in remote areas with bad terrain. I was given a great price on the tires and I love them! My truck was transported to my residence at my convenience. I do appreciate the time and care for my vehicle. You have some the best staff I have ever dealt with. Thanks so much to the staff at Rivertown! Cudos to you!

Jul 21, 2023 -

renecook1976 responded

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires because I do travel in remote areas with bad terrain. I was given a great price on the tires and I love them! My truck was transported to my residence at my convenience. I do appreciate the time and care for my vehicle. You have some the best staff I have ever dealt with. Thanks so much to the staff at Rivertown! Cudos to you!

July 20, 2023

I am truly dissatisfied with the service department, it’s easier to break into Fort Knox than it is to get a oil change appointment, then once you do get appointment, you’re given miss information pertaining More

by dodgeram266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
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July 17, 2023

From the internet manager to Raymond my sales manager friendly and up front service were paramount. Highly recommend this dealership as they also didn’t gouge me with markup on the Ford Maverick I purch More

by gohawks75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymon Bullock
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Aug 24, 2023 -

Rivertown Ford responded

CONGRATULATIONS on your new Ford Maverick! It was our pleasure to provide you with an exceptional sales experience. Also, we appreciate you acknowledging Raymond for his professionalism and dedication to providing you with the best buying experience! As always, we appreciate your business and the Five-Star review! We are looking forward to assisting you again in the future!

July 17, 2023

Great service all around. Was fast and on point and ensured I got what I needed as well as wanted. More

by Michael1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 24, 2023 -

Rivertown Ford responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

July 14, 2023

Awesome nice and they talk and let you know what’s going on. They also explain to you if you don’t understand. More

by aprilflowers137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Cook
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Jul 19, 2023 -

Rivertown Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 13, 2023

Excellent service department! really like the video you provide of the maintenance/service of vehicles! Great feature you provide! More

by therongrooms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 14, 2023 -

Rivertown Ford responded

We were pleased to hear that we can provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

July 11, 2023

They are always friendly, attentive and quick with service. They will let you know of any problems. Tom is a great service tech. More

by ksplash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 09, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!

July 10, 2023

I took my car for an oil change received excellent service in a timely manner. Tom was a great service advisor! More

by cielitalowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 07, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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