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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,037 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,037 reviews

April 29, 2025

They were amazing! !! All questions and concerns we had were answered quick and efficiently. Our service writer Mackenzie Gooden was awesome, she communicated with me in More

by taylor93tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

Drew was very helpful with our recall service and had it done in timely manner! More

by kendall.welch.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

I’m dealing with the service department I have always received very good service on my Ford vehicles. Tom McCain, service representative, was professionally and gave good information for the service of m More

by MEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

I went to the dealership just to look at options. Our dealer was very knowledgeable and worked with us with taking home a new SUV. I will recommend this dealership to anyone looking for a new car. More

by Noelle Ikemoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Apr 29, 2025 -

Rivertown Ford responded

Hi Noelle, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 28, 2025

They always give great service after the sale the way car dealers used yo before the mega store days More

by terrellbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service advisor and Wanda
Report | Print
Apr 30, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

April 27, 2025

Tom was great would highly recommend him for servicing or repairing your vehicle if you visit here More

by Nickjoelewis136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 28, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

4800 miles on a 2025 Platinum Explorer and it quit in traffic on Hwy 431. More

by Cindy Fourhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Apr 28, 2025 -

Rivertown Ford responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. General Manager cchiv@group1auto.com

April 27, 2025

Everyone is friendly and and professional. Fast service and nice waiting area. Made sure I was satisfied with everything More

by chrisheath034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 28, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Kind and professional - great communication, very knowledgeable and thorough. Will definitely use them again. Thumbs up! More

by Tag4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole team helped us out
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Apr 28, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 26, 2025

Very fair and accurate on quote and quick on service. Gave me pictures on inspection More

by wdquinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 28, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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