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Rivertown Ford

Columbus, GA

4.8
767 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

September 26, 2023

Excellent customer service work completed as promised in a timely manner 👍 Would recommend to anyone who owns a Ford for any services needed More

by bmarianne537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Sep 28, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2023

Sales and finance team were very easy to deal with and answered questions quickly. Will buy from them again. More

by ssjrmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie, Steve
Sep 26, 2023 -

Rivertown Ford responded

Thank you for the Five-Star review and for choosing Rivertown Ford. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

September 21, 2023

McKenzie in the service department was great, helpful, welcoming, and professional. She got me in and out in timely manner. More

by bradbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckenzie
Sep 24, 2023 -

Rivertown Ford responded

We're thrilled to hear about your outstanding experience with McKenzie in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words

September 21, 2023

The way the process work is definitely steam line and easy. They kept me up to date with all issues going on and help me with all the info I needed. More

by dakotabull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Sep 24, 2023 -

Rivertown Ford responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 18, 2023

I have purchased new cars from other dealerships before though my buying experience with Rivertown Ford was truly outstanding and seamless. Wanda, my salesperson, worked very closely with my order requests More

by jimulzac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda
Sep 24, 2023 -

Rivertown Ford responded

Congratulations on your new vehicle! At Rivertown Ford, your satisfaction is our ultimate goal and we are pleased to hear that our staff was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

September 16, 2023

McKenzie was fantastic. Great customer service. She was quick and very knowledgeable. I would reckoned her to everyone More

by Taine.waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie.
Sep 19, 2023 -

Rivertown Ford responded

It's wonderful to hear that you had a fantastic experience with McKenzie! Providing great customer service, quick responses, and in-depth knowledge is what we aim for. We appreciate your recommendation. Thank you for choosing us, and we value your feedback and business!

September 16, 2023

Professional care of my car and great customer satisfaction. Thank you for the great service at Rivertown Ford Columbus Georgia. More

by FordSHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 21, 2023 -

Rivertown Ford responded

Professional care of my car and great customer satisfaction. Thank you for the great service at Rivertown Ford Columbus Georgia. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

I had an awesome experience. Kassie was very helpful and talented, she did a great job. The Asst Mgr Robbie is very professional. He’s the most knowledgeable and experienced Svc More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie and Robbie
Sep 25, 2023 -

Rivertown Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 11, 2023

Service visit today for oil change and tire rotation was quick and efficient. I received a complete report of all points checked and checkout was very quick and easy. More

by janteacher74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Sep 23, 2023 -

Rivertown Ford responded

It's wonderful to hear that your service visit for an oil change and tire rotation was quick and efficient. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Mackenzie G was absolutely professional & courteous! ! Went in for just an oil change, and she explained to me everything I need to know about replacing my brake pads and made me feel confident in my dec More

by Ebelobraydic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie G
Sep 28, 2023 -

Rivertown Ford responded

We're happy you found our staff to be so supportive during your experience here at Rivertown Ford.

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