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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
767 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

October 18, 2023

The service manager was courteous and kept me informed about the status of my vehicle and completed all service repairs quickly. More

by Gawoodsmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 20, 2023 -

Rivertown Ford responded

It's great to hear that the service manager provided courteous and informative service and that all the necessary repairs were completed promptly. Communication and efficiency are essential in the service experience. Your satisfaction is important to us, and we look forward to serving you in the future.

October 18, 2023

Thorough maintenance review with video of the procedure available providing great analysis of required work. More

by ifly60s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Oct 19, 2023 -

Rivertown Ford responded

It's fantastic to hear that you received a thorough maintenance review with a video of the procedure, providing you with a great analysis of the required work. We aim to provide transparent and informative service to our customers, and your feedback is greatly appreciated. Your satisfaction is our top priority, and we're here to keep your vehicle in great shape!

October 18, 2023

Quick and thorough. Friendly and listened to what I was explaining and finished timely, correctly. More

by ruedawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember, but excellent service
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Oct 20, 2023 -

Rivertown Ford responded

It's great to hear that you had a quick, thorough, and friendly experience. Your satisfaction is important!

October 18, 2023

Very great experience job performance at Ford Dealer in Columbus Georgia it all that 👏 w More

by jmwjmw0459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
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Oct 20, 2023 -

Rivertown Ford responded

We are glad to hear that you had a very positive experience at Rivertown Ford. Your satisfaction is important!

October 17, 2023

Very good service, service was quick and the service attendant was very courteous and knowledgeable More

by rickyfannin62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 18, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 14, 2023

Tom always take good care of me never had a problem he couldn't fix More

by Speedlimt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom is the Best
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Oct 17, 2023 -

Rivertown Ford responded

It's fantastic to hear that Tom has consistently provided you with exceptional service and successfully resolved any issues you've encountered. We're proud to have him on our team. We're here to ensure that you continue to receive top-notch care. Thank you for your loyalty and trust in us!

October 13, 2023

Tom did a great job checking me in and out. Mechanics fixed long ongoing issue back to like new condition. More

by ceb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom ?
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Oct 17, 2023 -

Rivertown Ford responded

We're delighted to hear that Tom provided excellent service during the check-in and check-out process and that the mechanics were able to fix a long-standing issue, restoring your vehicle to like-new condition. Your satisfaction and the condition of your vehicle are important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us!

October 11, 2023

Sabrina and Steve at Rivertown Ford were absolutely amazing during my car buying process. They answered all of my questions and I was in and out! They made the process so easy! More

by CLAIREWILKES529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Steve
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Oct 13, 2023 -

Rivertown Ford responded

We're delighted to hear that Sabrina and Steve at Rivertown Ford provided you with an amazing car buying experience, answering all your questions and making the process easy and efficient. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing us, and enjoy your new car!

October 10, 2023

Fast and easy to get my vehicle in and serviced and back on my way. More

by James.timothy.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Oct 12, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had a fast and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Awesome staff, the service desk personnel were extremely helpful, please recognize their efforts in providing the best possible experience for customers More

by mikehemp65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Oct 10, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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