Rivertown Ford

Excellent service, I always go back and never have a long wait time. Love Ford wait time. Love Ford More

Good dealership. My service advisor, Kassie, was very kind and helpful. They sent me videos of some of the inspection, which displayed a level of transparency that mo My service advisor, Kassie, was very kind and helpful. They sent me videos of some of the inspection, which displayed a level of transparency that most people don’t expect of dealerships. More

I went in for an oil change. Later after the mechanic completed a multi-point inspection, I was told I needed to replace my battery (for a low reading) and have the battery syste Later after the mechanic completed a multi-point inspection, I was told I needed to replace my battery (for a low reading) and have the battery system reset. This would have been an additional $325. I refused the service and checked my battery. My battery was good with a reading of 13+ volts. Every time I go in to have my oil changed a different mechanic is coming with what I need to have repaired. No mechanic has ever said what the prior mechanic found. As if the "problem" was magically fixed. More

This dealer has been my go to for years. They are honest, and have always done great work on all my vehicles. They are honest, and have always done great work on all my vehicles. More

Every time I take my car for service, I have a new issue(s) that arise within a week. This time I got the maintenance service they recommended, two tire pressure monitoring systems sensors, plus a dia issue(s) that arise within a week. This time I got the maintenance service they recommended, two tire pressure monitoring systems sensors, plus a diagnostic test done because of my emissions warning. This was done on a Saturday. Today it's Tuesday and it's hot so I turn on my A/C and it humming. More

Hunter was awesome at explaining what was needed with my service and what ever else was needed service and what ever else was needed More

Very friendly and professional. Communication was great! I liked the text updates on service progress. Communication was great! I liked the text updates on service progress. More

A previous visit neglected to put the tire lock back in the car. After sitting on the highway for four hours and my husband making three trips to the dealership we finally got the right tire lock so we cou the car. After sitting on the highway for four hours and my husband making three trips to the dealership we finally got the right tire lock so we could change a flat. Today’s oil change and service was no charge and I am very grateful!!! More

Pleasant experience without hassles, no pressures and willing to negotiate respectfully on price. Friendly and helpful staff. willing to negotiate respectfully on price. Friendly and helpful staff. More

Lacey was very professional and friendly. The entire crew was able to squeeze my truck in at the last minute and got my repairs done super quick. Great group of folks! The entire crew was able to squeeze my truck in at the last minute and got my repairs done super quick. Great group of folks! More