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Rivertown Ford

Columbus, GA

4.8
658 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 658 reviews

July 28, 2023

Nice facility with plenty of cars to choose from and friendly professional staff. Check out the coffee machine in the lobby. More

by tammylynn282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren
Aug 03, 2023 -

Rivertown Ford responded

We are very happy to have provided you with such a positive experience!

July 27, 2023

Takes time to inform you on what their going to do and gives the cost upfront. Very friendly service representatives and knowledgeable mechanics More

by eddie.scarborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and travis
Jul 30, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

Service advisors that I've had have been excellent. They seem to treat you with care. More

by ret812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCann, Kenneth, and Cindy.
Jul 31, 2023 -

Rivertown Ford responded

We're happy you found our staff to be so supportive during your experience here at Rivertown Ford.

July 26, 2023

BEST Buying Experience in my Lifetime! (Steve Greco is the BEST!) I recommend Rivertown Ford in Columbus, GA to Everyone! More

by allewis16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco, Sales & Steve Moore, Finance
Jul 28, 2023 -

Rivertown Ford responded

We are very happy we could provide you with a positive buying experience!

July 25, 2023

I’m a longtime Ford buyer. I even worked at the Ford Assembly plant in Mahwah, New Jersey. I purchased several new cars from Rivertown Ford over the years. Rivertown Ford More

by rrmontalvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Mathis.
Jul 28, 2023 -

Rivertown Ford responded

Thank you so much for your positive comments about Rivertown Ford!

July 25, 2023

Prompt and professional service of my F150. The service advisor kept me informed through the repair process. More

by Michael.Wadsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
Jul 28, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2023

Very courteous and knowledgeable. Had a comfortable seating and drinks were available. Truck was serviced quickly and was a fare price. More

by jm_matheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot name but she was awesome
Aug 07, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2023

My visit was quick and thorough and Shelby was awesome they got me in and out. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Aug 01, 2023 -

Rivertown Ford responded

Rick, we are glad we could help!

July 21, 2023

Donnie the service manager was awesome. He took care of us and our car. I would recommend this dealership and their service. More

by Chadus2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Aug 14, 2023 -

Rivertown Ford responded

We are very happy to hear that Donnie was able to provide you with an awesome service experience. Thank you for your business and the recommendation! We look forward to the opportunity to assist you again.

July 21, 2023

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires More

by renecook1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook and anyone else who serviced my vehicle! The Ms so much!
Jul 21, 2023 -

renecook1976 responded

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires because I do travel in remote areas with bad terrain. I was given a great price on the tires and I love them! My truck was transported to my residence at my convenience. I do appreciate the time and care for my vehicle. You have some the best staff I have ever dealt with. Thanks so much to the staff at Rivertown! Cudos to you!

Jul 21, 2023 -

renecook1976 responded

My truck was towed late evening to the dealership and the keys deposited in the overnight box. I received a call early the next morning advising of the tire damage. I told them I wanted to replace all tires because I do travel in remote areas with bad terrain. I was given a great price on the tires and I love them! My truck was transported to my residence at my convenience. I do appreciate the time and care for my vehicle. You have some the best staff I have ever dealt with. Thanks so much to the staff at Rivertown! Cudos to you!

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