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Rivertown Ford

Columbus, GA

4.8
658 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 658 reviews

August 02, 2023

Excellent customer service. Great followup. Superb services. Make Rivertown Ford your #1 choice. You will not be disappointed. More

by rwbvmi78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Cindy
Aug 08, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

Great service and friendly staff. Clean environment and problem solved efficiently. Happy customer as always at Rivertown Ford. More

by Treia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Aug 08, 2023 -

Rivertown Ford responded

We appreciate your positive review about your recent experience with us!

August 02, 2023

The salesman went out of his way to put me in the right truck. The finance agent was polite, kind and friendly as well. It was a good experience. They listened to my ideas, wants and answered my questions More

by John D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson andDerrick Riley
Aug 08, 2023 -

Rivertown Ford responded

John, we're glad you had such a wonderful experience with us!

August 02, 2023

The whole process of dropping my vehicle off was easy and seamless. They even offered to get an Uber for me if I needed one. More

by gas12974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook
Aug 08, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

I am very satisfied with the service received and Rivertown Ford.. A big shout out to my salesman Mr. Leroy Cutter Jr., he was very knowledgeable, helpful, polite and answered all the questions and c More

by amkelley23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter Jr., Derrick Riley
Aug 03, 2023 -

Rivertown Ford responded

We're glad to hear you enjoyed your visit.

July 31, 2023

Very easy car-buying process from another state. I worked with Assad, who was very responsive. Steve in finance went over everything thoroughly. I love my new Edge & would highly recommend. More

by sabrinacarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad, Steve Moore
Aug 02, 2023 -

Rivertown Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 31, 2023

Easy and efficient experience from drop off to delivery of car. Open communication and timely service. More

by Brenda Kuzniar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Aug 03, 2023 -

Rivertown Ford responded

We're glad you had such a wonderful experience with us!

July 29, 2023

I received great service from my advisor Kenny Cook. He informed me of my issues, what needed to be done to fix them, and advised me of the recommended services. He did not try to pressure me into getti More

by tomika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook
Aug 03, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

Went to Rivertown Ford to purchase a Truck , soon as I arrived I was greeted with a smile and a handshake , the whole process was made simple and the sales person Chris went beyond to make sure I was happ More

by Danny Hale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shult
Aug 03, 2023 -

Rivertown Ford responded

Thank you again for taking the time to let us know how we did. Congratulations on your new vehicle!

July 28, 2023

Great employees, customer service, and professionalism that is above the rest, anyone will feel at home. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook
Aug 03, 2023 -

Rivertown Ford responded

Jason, thank you for your kind words and this wonderful review!

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