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Rivertown Ford

Columbus, GA

4.8
943 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 943 reviews

March 18, 2025

Had a large selection of inventory on location. But was also very willing to search and find what you were looking for nearby at another location or willing to special order for you. More

by aaron.herbst.1821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Mar 22, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2025

All good. With the exception of one tire not properly inflated to match others and my radio stations being messed with. More

by mwslapik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 20, 2025 -

Rivertown Ford responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager solszewski@advantagecars.com Rivertown Ford

March 17, 2025

Awesome customer service and I have no problem with the shop or employees of Ford. More

by olan-ortiz.victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Mar 20, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

There have been past issues. However, everything is wonderful again. Everyone there is great. Tom took great care of me today More

by AU_t_bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 18, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2025

Everything was good. One two three four five six seven eight nine ten remove 15 word minimum More

by Rephillips63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvis
Mar 18, 2025 -

Rivertown Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Received a last minute appointment on a Saturday afternoon. That was a big plus in my book! More

by sharondarowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Mar 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

When arriving I received quick service . The gentlemen, Tom McCain , took all information that I had about the issues with my vehicle and said that he would contact me as soon as possible wi More

by Bulldog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Mar 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Great service and kept me well informed about the progress of my service and suggested services. More

by kthomasm08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Tom Mcain great service advisor- personable, helpful, professional. Didn’t try to oversell and made sure I understood every issue and answered every question patiently and was a good experience More

by bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mccain
Mar 18, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Great service. Very efficient! I was very pleased with my interactions with the ford team. I was given timely service and good service advice. More

by derngib016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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