Rivertown Ford

Great customer service and the staff was great! Wanted to thank Lacey for all her help with me. Wanted to thank Lacey for all her help with me. More

Tommy Miller and Assad were fantastic. They made it very easy to purchase. Great Experience. They made it very easy to purchase. Great Experience. More

Generally, I feel my services take too long. But when I Have Tom as my rep everything goes smooth. I’d prefer to have Tom every time I come in for a service appointment. But when I Have Tom as my rep everything goes smooth. I’d prefer to have Tom every time I come in for a service appointment. More

Rivertown has a true asset in Steve Greco. I had made up my mind to buy another brand but I was convinced to go look at Fords. I had no intention of buying. Steve’s professionalism made the sa I had made up my mind to buy another brand but I was convinced to go look at Fords. I had no intention of buying. Steve’s professionalism made the sale. The sales documents were clean and free of stupid unwanted ad ons. It was a simple transaction. And I am well pleased with my purchase. More

Customer service is always right on spot, my service advisor was very attentive to my request. advisor was very attentive to my request. More

Faulty blend door actuator replaced - upon delivery inspection, informatainment system failed to initialize, air bag warning light was on, greasy finger prints on lower dash panel. Working with the ign inspection, informatainment system failed to initialize, air bag warning light was on, greasy finger prints on lower dash panel. Working with the ignition off and on cleared the infotainment issue but not the air bag warning light. Refused delivery. Ask the service writer to fix the air bag issue, most likely the tech failed to reconnect it, and to clean the dash. When I returned he said it fact the tech did fail to reconnect an air bag connector and they did clean the dash panel. All.of these issues should have been taken care of prior to releasing the vehicle. I asked the service writer if the techs use a post-service checklist and he said they do but it wasn't followed. He said he would notify the service manager. More

Kassie in the service department has been amazing to work with and on top of everything. with and on top of everything. More

Very helpful and kept in touch about work on my vehicle. Will be back for any more work needed on my FS Lincoln SUV. Will be back for any more work needed on my FS Lincoln SUV. More

Excellent experience from start to finish! ! Pricing was very transparent. Car was exactly what I had hoped for ! Pricing was very transparent. Car was exactly what I had hoped for More

Very friendly employees, great service. Timely service. Hunter was very knowledgeable, and treated me with care and respect. Timely service. Hunter was very knowledgeable, and treated me with care and respect. More