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Rivertown Ford

Columbus, GA

4.8
985 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 985 reviews

April 07, 2025

Mr. Grecko did a great job showing us the car fit for our budget, and was very knowledgeable about the features of the vehicles. He also did a great job setting up a deal for us. More

by Zack Sisk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecko
Apr 10, 2025 -

Rivertown Ford responded

Hello Zack, we're happy you found our staff member Grecko to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

Gary was very knowledgeable on what my needs were. He got my truck back to me as promised and even got it back earlier. Overall it was an outstanding experience. Thanks Gary More

by rpmorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 08, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

RiverTown Ford dealership was very helpful got my truck in and out in a timely manner More

by Rusty.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 07, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

I had a great experience at Rivertown Ford. I was greeted at the door by Andre, along with Tommy Miller. I bought a 2025 Ford Maverick. Great service. 10 plus service. More

by fordcsm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Tommy Miller
Apr 05, 2025 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

Waited at a schedule appointment for 2 hours for oil change and tire rotation with no explanation. At the time of check out they advised it took so long because they did not have the right oil filter fo More

by jwiggins7799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 07, 2025 -

Rivertown Ford responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Skye Bardill General Manager Rivertown Ford (706) 641-6873 sbardill@rivertownford.com

April 02, 2025

I came there to have my roof racks inspected again and to have my windshield sprayer inspected. The estimate I received for the roof rack was more than twice the estimate that I received a month earlier plus More

by Mylakers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 05, 2025 -

Rivertown Ford responded

Thank you for reaching out regarding your recent concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Skye Bardill General Manager Rivertown Ford sbardill@rivertownford.com

April 01, 2025

Very friendly staff and efficient. Kept me updated on progress and approval needed for necessary repair . More

by Vera Ryals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Apr 05, 2025 -

Rivertown Ford responded

Hi Vera, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Absolutely fantastic! !! I had Sabrina as my salesperson and she was fantastic!!! Would definitely recommend her to everyone. More

by kingdonte92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Joey
Apr 05, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Always friendly and professional on the phone and in person. Quick to evaluate my vehicle and to explain services needed. Drew is great - attentive, pleasant, and explained the details of services and c More

by williamhaskins451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Apr 05, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

The service department is very professional and do the work that is required in order to keep my vehicle in excellent condition. I really appreciate the staff keeping me on the road. More

by Hixsonrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Apr 05, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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