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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
767 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

December 16, 2023

My experience at Rivertown Ford has been nothing but positive. The customer service is always excellent. Great prices. I haven't had any issues with their work More

by kevinleonard1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Dec 19, 2023 -

Rivertown Ford responded

It's fantastic to hear about your positive experiences at Rivertown Ford! Consistent great service and fair prices can make a big difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Great Customer Service , Kassie was Awesome at Communicating what was exactly going on with my car. And this is Shalonda Dickerson ( wife) . Need more Workers like Kassie More

by Shalonda.dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Dec 20, 2023 -

Rivertown Ford responded

That's wonderful to hear, Shalonda! It's always reassuring to have clear communication when it comes to car servicing. We appreciate you and your husband's business. We look forward to assisting you in the future.

December 14, 2023

Super great really good service really quick and quality job took care of extra work as well. More

by Katt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Dec 16, 2023 -

Rivertown Ford responded

It's awesome to hear you had a fantastic experience with the service! Quick, quality work and going the extra mile always make a difference. It's great to hear about such positive encounters. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

This dealer was helpful. Went on three test drives and heard zero complaints. Did not feel pressured at all More

by hudsoneckstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cutter
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Dec 15, 2023 -

Rivertown Ford responded

That's fantastic! A pressure-free environment during test drives can make the car-buying experience much more enjoyable. Congratulations on your new vehicle!

December 13, 2023

They was very patient with me. The young lady helped me that morning when I got there because I didn’t know where I was going and she kept me updated with my car. More

by shaquita.holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Dec 14, 2023 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 12, 2023

Great service and friendly atmosphere. Kept me updated on my truck while being serviced. Thanks! More

by c_tanner32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Dec 13, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

I did this yesterday but forgot the name of the advisor. Very helpful, constantly price check for me. Explained every thing in detail. Even tried to help me get credit through the one on line that’s adver More

by Rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia Grier
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Dec 14, 2023 -

Rivertown Ford responded

It's great to hear that your advisor was so helpful and attentive! Their effort to assist with price checks, explaining everything in detail, and attempting to help you with credit options online shows a high level of dedication. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Great services, Lexi informed what was being and the price of job beforehand. I Discovered a battery terminal I hadn’t noticed. More

by Rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi she’s the main one I remember.
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Dec 13, 2023 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Lexi provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Great service, wonderful people to work with. Took the time to make it personal while keeping me informed about my cars condition and giving me future repair recommendations. Always enjoy coming More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Skinny and Hunter
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Dec 14, 2023 -

Rivertown Ford responded

We are thrilled to have provided you with a fantastic service experience! It's wonderful that we provided personalized attention while keeping you informed about your car's condition and future repair recommendations. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

The dealership was real good. And the servant advisor knowing what she will talk about. More

by rhamm440282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Dec 12, 2023 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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