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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
658 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 658 reviews

August 22, 2023

Always friendly and timely service. The work performed is always clearly explained and written info provided More

by aujunior1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Aug 22, 2023 -

aujunior1997 responded

Convenient to my office and always complete the work timely

August 21, 2023

Well scheduled and quickly performed maintenance and recommended great follow up repairs well within established time frame and great communication More

by dmize43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Sep 04, 2023 -

Rivertown Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 20, 2023

Very professional and courteous I was told how my wait was and kept me updated on the progress of my vehicle. More

by J3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 07, 2023 -

Rivertown Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 19, 2023

MacKenzie took very good care of me and explained the service I needed. The service department had me out in one day with a recall and 6 items to be serviced. Great job. More

by Glock40cdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie
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Sep 14, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Mackenzie and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 19, 2023

Dealership is ok, but didn’t perform one of the items in work request. I went in for the “Works Oil change and tire rotation” and only received the oil change. There wheels were never rotated. More

by Rkfryer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You can contact me for the name.
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August 19, 2023

Mr. Ken was super awesome and friendly. He made my experience easy with no hassle! More

by ThomasJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Aug 24, 2023 -

Rivertown Ford responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 18, 2023

The service department are always friendly and attentive to your needs. I am at awe with the excellent customer service that McKenzie always gives me. She always listened to whatever problems I'm having wit More

by ajnance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie Gooden
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Sep 16, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging McKenzie and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 18, 2023

Professional service and expertise in all about Ford products. They work with you on repairs and let you do at your peace. More

by Ms.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbi and Tylor
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Sep 06, 2023 -

Rivertown Ford responded

Thank you for the Five-Star review and for choosing Rivertown Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 16, 2023

This is the only place that had ever worked on or serviced my car since I bought it at rivertown ford the gentleman that helps me is second to none he is the best he is great service adviser More

by abradford2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom mccain
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Aug 16, 2023 -

abradford2545 responded

Rivertown ford service dept

August 16, 2023

Always easy to work with and very professional personal. I will only use them to service my F-150. More

by davidridley778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom (service advisor)
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Sep 01, 2023 -

Rivertown Ford responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

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