Rivertown Ford

Everyone very helpful and worked as a team. If my device agent was busy then another was glad to answer my questions and\or give me a quote on another service. If my device agent was busy then another was glad to answer my questions and\or give me a quote on another service. More

Our Service Advisor Kassie was very helpful. She kept us informed and also called by phone which I prefer not just text. We have only had this vehicle for approx 4 months . However I did get a t She kept us informed and also called by phone which I prefer not just text. We have only had this vehicle for approx 4 months . However I did get a text from your Sales Dept asking if we wanted to trade ???? I let the salesman know that we were not interested. We will be returning soon to have repairs made after parts arrive. More

Tom McCain was very professional and provided a pleasant atmosphere while setting up my service. he advise on how the advisor should gave options when I had mentioned my recall atmosphere while setting up my service. he advise on how the advisor should gave options when I had mentioned my recall More

Wonderful service. On time service let me know what recommendations that needs to be addressed by email.that was very convenient. On time service let me know what recommendations that needs to be addressed by email.that was very convenient. More

Great experience with the Rivertown Ford in Columbus. I believe I left with the most beautiful Explorer on the lot. They have a great service center. I know my Explorer is in good hands if it's ever in t I believe I left with the most beautiful Explorer on the lot. They have a great service center. I know my Explorer is in good hands if it's ever in their shop. More

Kassie did a great job with my service and warranty claim. I was extremely pleased. claim. I was extremely pleased. More

Raymond Bullock was an absolute pleasure to work with. He and team helped make the process a great experience. He and team helped make the process a great experience. More

I purchased a used F150 from Rivertown 7 years ago. I’ve been taking my vehicle there for routine service ever since. They always take care of my needs and I’m pleased with their customer service. I’ve been taking my vehicle there for routine service ever since. They always take care of my needs and I’m pleased with their customer service. More

Greeter was courteous and friendly Gentleman who took over was informative and friendly He answered all my questions and explained different oil types He did a great job over was informative and friendly He answered all my questions and explained different oil types He did a great job More

Easy to set up an appointment through the Ford App. The Service Team (Shelby) was even able to get me in a few minutes before my scheduled time. The Service Team (Shelby) was even able to get me in a few minutes before my scheduled time. More