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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
767 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

February 02, 2024

Lexie was super nice and helpful. Got everything I needed done and the ones who worked on the actual vehicle did what was needed in a timely manner More

by Chanda.childers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Grier
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Feb 08, 2024 -

Rivertown Ford responded

We're pleased to hear that Lexie provided excellent assistance and that our service team efficiently addressed your vehicle needs. Thank you for choosing our dealership, and we appreciate your positive review!

February 01, 2024

This was a wonderful experience. Our rep and finance person were ace! We would buy another car from Rivertown Ford! More

by trishgurney_firsthand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harrison and Steve Moire
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Feb 02, 2024 -

Rivertown Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Overall good-sales department excellent-service usually takes much longer than quoted-today checked wiper motor/arm recall-after leaving dealership noticed drive side wiper arm/blade missing-had to return- More

by Sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Mar 13, 2024 -

Rivertown Ford responded

I appreciate you bringing this matter to my attention. I want to discuss your experience further. I'm committed to addressing the issues you've had and making sure you're happy. Please reach out to me at: Skye Bardill General Manager sbardill@rivertownford.com I look forward to the opportunity to rectify this situation and regain your trust in our dealership.

February 01, 2024

Always provides great service and the prices are affordable. Thanks to Alexia for her outstanding customer service. More

by Ladyserrano10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
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Feb 02, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a fantastic experience and that Alexia provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Fantastic service. Very friendly staff. Good experience from start to finish. Pleased with results of service More

by henriksonjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 02, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a fantastic service experience with our very friendly staff. It's great to know that your overall experience, from start to finish, was good and that you're pleased with the results of the service. We appreciate your business and look forward to serving you again!

January 30, 2024

Very friendly and knowledge. Dylan was great to work with and would highly recommend Rivertown if you need service More

by Smgrm2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan wooter
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Feb 01, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 30, 2024

I was very pleased with my visit today. The service representative was very attentive to my questions and made me feel at home. More

by Maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie Good
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Feb 01, 2024 -

Rivertown Ford responded

Thank you for the kind words Maddie! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Tom in the service department is out standing he kept me informed on all matters More

by gofastderrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 30, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Excellent service. Always friendly, fast and courteous. Customer waiting area is very comfortable and spacious. More

by joelharrisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jan 30, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 27, 2024

Great service and they kept me informed on the progress of the repair on my vehicle More

by nancymccrary55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Jan 30, 2024 -

Rivertown Ford responded

Thank you for the kind words Nancy! We are very happy to hear that we were able to provide you with an enjoyable experience!

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