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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
767 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

February 10, 2024

Clean waiting area. Knowledge in regards to explaining problem. Willingness to work on pickup and delivery after service. More

by Georgiarose84
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Mar 02, 2024 -

Rivertown Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 30, 2024 -

Rivertown Ford responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Skye Bardill General Manager sbardill@rivertownford.com

February 09, 2024

Andre was great to work with! He made my car buying experience great! Will definitely use him for all my car buying nedds More

by rozlynnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
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Feb 13, 2024 -

Rivertown Ford responded

We're thrilled to hear that Andre made your car-buying experience great! Thank you for choosing him and for considering him for your future car-buying needs. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

The salesman was very helpful and got me the best deal. The salesman setup the phone for us and everything More

by Mandybugg4311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ellis
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Feb 13, 2024 -

Rivertown Ford responded

It's great to hear that the salesman was very helpful and got you the best deal. Going the extra mile to set up your phone is a thoughtful touch. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

Everyone was very professional, friendly, informative and sincere. I appreciated Ms. Wanda's help especially! She was very patient with all of my questions as well. More

by I.talmadge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda Morris
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Feb 13, 2024 -

Rivertown Ford responded

We're pleased to hear that everyone was professional, friendly, informative, and sincere during your visit. It's great that Ms. Wanda was particularly helpful and patient with your questions. We appreciate your business and look forward to serving you again in the future! l.

February 08, 2024

Rivertown Ford provides great maintenance service. I was able to get my truck checked in a reasonable amount of time. I spoke with Lexi and asked if I could bring it in early and she accommodated me. More

by adamweinbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi, Richard
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear about your great maintenance service experience at Rivertown Ford. It's wonderful that Lexi accommodated your request, and Richard provided helpful suggestions while you waited. We appreciate your business and look forward to serving you again in the future.

February 08, 2024

Clean place nice staff thorough job. My advisor kept me in the loop the whole time. More

by deputygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear that our clean facility, nice staff, and thorough job met your expectations. Keeping you in the loop is a top priority for us, and we're glad your advisor was able to provide excellent communication. We appreciate your business and look forward to serving you again.

February 08, 2024

Great service and the team is very good and the prices are negotiable and the car /trucks worth the money More

by Robert Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
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Feb 10, 2024 -

Rivertown Ford responded

Thank you for your positive feedback! We're pleased to hear that you received great service, and that our team provided a positive experience. We strive to offer vehicles that are worth the investment, and we appreciate your recognition. We value your business and look forward to serving you again.

February 03, 2024

The dealership service department was great. The person that helped me was very nice and courteous and pleasant to work with. More

by jluttrella48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Feb 08, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

The service was fantastic. My advisor Shelby did an amazing job at keeping me informed. More

by agrier0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Feb 06, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a fantastic experience and that Shelby provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Excellent service. Sales and service were awesome. I would recommend to anyone. Tom McCain in Service has gone way above expectations. More

by DrNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Feb 06, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had an excellent experience and that Tom went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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