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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
767 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

February 16, 2024

They were very prompt and professional. Took care of my needs in a short time right on my scheduled time More

by casandrawynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name, but he was very thoughtful
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Feb 23, 2024 -

Rivertown Ford responded

We're pleased to hear that you experienced prompt and professional service, with your needs taken care of in a short time and on schedule. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 15, 2024

The team was very professional and very informative. They were able to fix the problems in a reasonable manner. More

by mradrianmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie, Boyce
Report | Print
Feb 17, 2024 -

Rivertown Ford responded

We're pleased to hear that the team was professional, informative, and able to address the problems in a reasonable manner. Providing effective solutions while maintaining professionalism is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

Friendly and professional staff. Went in for a oil change and tire rotation. They offered to fix a recall item and I was still put in a hour. Nice first experience with this dealer. More

by randy1543
Recommend Dealer
Yes
Employees Worked With
Don't remember a name
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Feb 17, 2024 -

Rivertown Ford responded

We're delighted to hear that you had a friendly and professional experience at our dealership during your oil change and tire rotation. It's great that they also offered to address a recall item promptly. We appreciate your positive feedback and are glad your first experience with our dealer was a nice one. Thank you for choosing us, and we look forward to serving you again in the future!

February 13, 2024

Rivertown Ford seems to have professional standards for their customers, and my experience buying a car from them was a very good experience! The person that helped me was knowledgeable about the car that More

by tobyscott40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 16, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience with Rivertown Ford! We're delighted to hear that our team upheld professional standards and that your car-buying experience was very good. It's fantastic that the person assisting you was knowledgeable about the car you purchased, contributing to an awesome overall experience. We appreciate your business and look forward to serving you in the future.

February 12, 2024

Sales representative Assad Lowe was the absolute best in providing impeccable customer service. The finance person done en excellent job as well. Thank you both for your assistance in my new purchase. More

by tallsistasrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe
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Feb 16, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 12, 2024

Mr. Bullock was most helpful working with me to get me into a new car. More

by gildaantinori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Bullock
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

Kassie was accommodating and professional , Her level of knowledge and attention to detail was excellent. More

by Smoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Very professional group from sales, finance and the crew that detailed the car before purchase. More

by ronbaum83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco and Steve Moore
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Feb 13, 2024 -

Rivertown Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Dylan was the best! He helped with my service and answered all my questions. I'll always have my Escape serviced at Rivertown Ford! More

by Rose Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar, Makenzie, and Dylan
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Feb 13, 2024 -

Rivertown Ford responded

Thank you for your kind words! We're thrilled to hear that Dylan provided you with excellent service and answered all your questions. Customer satisfaction is our top priority, and we appreciate your loyalty in choosing Rivertown Ford for your Escape's service needs. We look forward to serving you again in the future! Safe travels!

February 10, 2024

Appreciate the quick service and friendly staff. Plenty of space to wait while they work on your vehicle. More

by BetsFoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Feb 13, 2024 -

Rivertown Ford responded

We're delighted to hear that you appreciate the quick service and friendly staff. Creating a comfortable and accommodating environment for our customers is important to us. We're here for you whenever you need assistance with your vehicle. Safe travels!

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