
Rivertown Ford
Columbus, GA
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Had an early appointment. Service personnel were spot on and very efficient and friendly. Provided transportation and I was on my way. Returned next day and truck fixed Service personnel were spot on and very efficient and friendly. Provided transportation and I was on my way. Returned next day and truck fixed More
Tom, service writer was professional & friendly. Making appointment is crap; Had 10:30 appointment for alignment, new tires, and oil change. Dropped truck off early. Truck wasn’t ready till 5:30, wh Making appointment is crap; Had 10:30 appointment for alignment, new tires, and oil change. Dropped truck off early. Truck wasn’t ready till 5:30, why 7 hours? No responses to text message asking truck status. Got text message Mon morning, 36 hrs after I picked up truck saying truck ready. More
Our Sevice Advisor was Ms. Layton, Kassie. Kassie was very attentive to any questions or concerns that we had. We always appreciate the communication/ updates while waiting. Layton, Kassie. Kassie was very attentive to any questions or concerns that we had. We always appreciate the communication/ updates while waiting. The Mechanic Technician was Mr. Paul, Brandon. He did a very thorough video checkup/ inspection of our vehicle, which personally, I feel makes the service experience that much more personal! More
Very prompt with schedules and getting vehicles in for service. The staff is excellent handling my needs and communicating on progress or followup. service. The staff is excellent handling my needs and communicating on progress or followup. More