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Rivertown Ford

Columbus, GA

4.8
767 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

February 22, 2024

Everyone was so helpful and patient with us during our experience. It went smoothly once we decided to purchase our vehicle. More

by whpullian
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter & Steve Moore
February 22, 2024

I had a great experience at Rivertown Ford, Raymond Bullock was a great Salesman!!! Thank you so much More

by andrealee0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Bullock
Feb 25, 2024 -

Rivertown Ford responded

We're delighted to hear that you had a great experience at Rivertown Ford with Raymond as your salesman. We appreciate your positive comments and thank you for choosing us! Safe travels in your new vehicle!

February 22, 2024

I had a wonderful experience getting my heritage edition Brronco Sport serviced for the first time. Tom was very friendly and helpful as was everyone on the team that I encountered. Great job! Highly recomm More

by mhightower13.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 25, 2024 -

Rivertown Ford responded

We're thrilled to hear about your wonderful experience getting your heritage edition Bronco Sport serviced for the first time. It's great that Tom and the entire team were friendly and helpful. Thank you for recommending us! We appreciate your positive comments and thank you for choosing us for your vehicle service needs! Safe travels!

February 21, 2024

Great communication from the repair folks there, Dylan made sure everything was laid out very clearly for me. More

by Boomerandpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 24, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience! We're glad to hear that there was great communication from the repair team, and Dylan made sure everything was laid out clearly for you. We appreciate your business!

February 21, 2024

Tom was easy to we work with. Upfront and honest with what needed to be done and time to get it done. More

by Adam.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 24, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience with Tom! We're glad to hear that he was easy to work with, upfront, and honest about the necessary work and the time it would take to complete it. Transparency and clear communication are important aspects of our service, and we appreciate your feedback. Thank you for choosing us!

February 21, 2024

The dealership was clean. the advisor was courteous and professional. It was done in a timely manner. Job well done. More

by jeromemitchell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 24, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience! We're glad to hear that the dealership was clean, and the advisor was courteous and professional. It's great that the service was done in a timely manner. We appreciate your business!

February 20, 2024

The service representatives are great. They go over the top when they help you. You couldn’t ask for more. More

by starfire7usa@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Feb 24, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 19, 2024

Service is good. Personal is very friendly and helpful. The waiting time for the service is just too long More

by manueladillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 24, 2024 -

Rivertown Ford responded

We appreciate your positive feedback on our friendly and helpful staff. However, we apologize for the extended waiting time during your service. We understand the importance of your time, and we'll work on improving our efficiency to provide a quicker service experience in the future. We value your input and appreciate your continued patronage.

February 17, 2024

Went in to the dealership looking for a van, left with a van. Didn’t feel like they were being predatory, good experience More

by jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald walker
Feb 23, 2024 -

Rivertown Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 17, 2024

I was so happy with the results that Tom provided me that I even went and ordered a part for my vehicle that part came in and it was lost and I found that I had left it at the dealership Tom was so kind as t More

by drill10000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, service counter
Feb 23, 2024 -

Rivertown Ford responded

It's wonderful to hear that you had a positive experience with Tom. Customer service and attention to detail can make a significant impact, and it's great that Tom went above and beyond to help you, even with the lost part. Recommendations like yours can be valuable for others seeking reliable service.

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