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Rivertown Ford

Columbus, GA

4.8
767 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 767 reviews

March 05, 2024

Tom, my service tech, was very helpful and informative. He was very efficient. Great job. More

by Sean Maddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 08, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Tom provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 01, 2024

Service technician was very friendly. Communication was exceptional. My scheduled maintenance appointments are always completed without issues. More

by J0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Mar 13, 2024 -

Rivertown Ford responded

We're delighted to hear that the service technician was very friendly, and communication was exceptional. Providing a positive and efficient experience for your scheduled maintenance appointments is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

February 29, 2024

Knowledgeable and positive service personnel. My vehicle was done on time. All service options explained. More

by Greengiant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Mar 03, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a knowledgeable and positive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Very professional. Kelp me updated on the progress of my vehicle while it was being worked on More

by glennbelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Mar 03, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

I came in just to look and show a friend my dream truck. Unfortunately, that truck had been sold, but it was only a dream. Then I met salesman Leroy Cutter. Mr. Cutter was not pushy nor was he a nuisance li More

by Misti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Mar 01, 2024 -

Rivertown Ford responded

Thank you for taking the time to share your exceptional experience at Rivertown Ford, and congratulations on your new F150! It's fantastic to hear that Leroy provided a hassle-free and positive experience. He took the time to understand your needs and preferences, ultimately helping you find the perfect truck with the right payments and terms. We appreciate your kind words about our dealership and Leroy. Safe and enjoyable driving in your new F150!

February 28, 2024

Very helpful, friendly, they were very knowledgeable of their work and their job very professional More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 02, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Kassie our service associate was awesome today and such a pleasure to work with. Friendly and professional. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Feb 27, 2024 -

Yolanda responded

Kassie our service associate was awesome today and such a pleasure to work with. Friendly and professional.

February 26, 2024

Every car we've ever bought has been from Rivertown Ford, and we've always been pleased with our purchase. More

by neal.crissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Feb 28, 2024 -

Rivertown Ford responded

It's fantastic to hear that you have consistently been pleased with your car purchases from Rivertown Ford. Loyalty to a dealership speaks volumes about the positive experiences you've had. Your continued satisfaction is important, and our dealership values your loyalty!

February 24, 2024

Amazing customer service by representative, she explained everything very detailed and answered all my questions. More

by rodrigoarvizu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Feb 27, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 23, 2024

My Representative Mr. Tom was amazing, he explained everything, answered all of my questions, even gave me quotes on everything. I really appreciate the customer service t More

by Lovelyhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tom
Feb 27, 2024 -

Rivertown Ford responded

We're thrilled to hear about your positive experience with Mr. Tom, your representative. Providing clear explanations, answering questions, and offering quotes are all important aspects of excellent customer service, and we're glad he could meet your expectations. Thank you for choosing us, and we appreciate your feedback and business!

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