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Rivertown Ford

Columbus, GA

4.8
750 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 750 reviews

December 20, 2024

Very polite, very helpfull. Clean store, quick service. All in all I'm very impressed. More

by jklimeck37042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Very great people to work with! Very helpful and willing to work with me. I would definitely recommend people to Rivertown Ford! More

by AAngelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Dec 23, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Thanks for the recommendation, and have an amazing day!

December 19, 2024

Professional, friendly, and family atmosphere makes it easy to get things done quickly. Rivertown Ford is the best in its class. More

by Ms.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gray
Dec 21, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Professional with expectational service. Service department was fast and accurate. The customer service team was professional and got me back on the road quickly. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 21, 2024 -

Rivertown Ford responded

Hello Matt, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 17, 2024

Very nice staff. Kept me updated on the progress of work/ check on car after service More

by rodawgs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 20, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

My Service Advisor is a True Professional, very through. She even Scheduled the SUV for an Update. Ford should Promote her to General Manager. More

by rrrmorris777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Dec 20, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

Great service throughout the whole process and provided me with some good to know info. Will definitely come back. Maddie and Mackenzie were awesome More

by Terryhancock1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie,Mackensie
Dec 15, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Friendly & professional intake, rapid service, easy vehicle pickup, no surprises. I definitely recommend Rivertown Ford. More

by eprestley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Dec 16, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

We had very good service today, Mr . Gary was very helpful and welcoming! Got a lot of information as well! More

by carmellasj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gary
Dec 14, 2024 -

Rivertown Ford responded

Hi Carmellasj, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Great customer service and the staff was great! Wanted to thank Lacey for all her help with me. More

by allen.p.serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Dec 14, 2024 -

Rivertown Ford responded

Hi Allen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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