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Rivertown Ford

Columbus, GA

4.8
940 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 940 reviews

March 21, 2025

The service was excellent. My service rep answered all my questions. I felt I was dealt with professionalism and integrity. More

by Rocketman9715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 24, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

Very professional dealership. Finding a new vehicle was quick and the staff was willing to work and help find the perfect vehicle for me and my family. More

by Jesse Revilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 24, 2025 -

Rivertown Ford responded

Hi Jesse, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 19, 2025

I really appreciate Gary taking the time to fully understand the issues I was having with my vehicle and checking in with me to let me know the status of the repairs. 10/10 service! Thank you! More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 22, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2025

My service advisor: 16126 Gary Orvis was a great server. He let me know before hand what’s was going on with the car. After that it didn’t take that long so I had a great experiment. More

by Lawerncegh461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Mar 22, 2025 -

Rivertown Ford responded

Hello, we're happy you found Gary to be so supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

Lacey was awesome today! First time having her as my advisor and zero regrets! Thanks Lacey! More

by Barrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 19, 2025 -

Rivertown Ford responded

Hello Barrel, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

I'm always happy with Rivertown Fords services. Robbie did a great job with my mustang. I want take my mustang anywhere else. Thanks for the fantastic service. More

by SANDRAKRUEGERMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 21, 2025 -

Rivertown Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

My experience was great. The service tech did everything to ensure I was taken care of from the start to the finish. More

by MariaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Mar 22, 2025 -

Rivertown Ford responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2025

Had a large selection of inventory on location. But was also very willing to search and find what you were looking for nearby at another location or willing to special order for you. More

by aaron.herbst.1821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Mar 22, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2025

All good. With the exception of one tire not properly inflated to match others and my radio stations being messed with. More

by mwslapik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 20, 2025 -

Rivertown Ford responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager solszewski@advantagecars.com Rivertown Ford

March 17, 2025

Awesome customer service and I have no problem with the shop or employees of Ford. More

by olan-ortiz.victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Mar 20, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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