Back

Rivertown Ford

Columbus, GA

4.8
767 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 767 reviews

March 21, 2024

I had an excellent experience! I’m in town visiting my daughter and my 2016 Edge needed new brakes and rotors (1st new set with 110,000 miles on my Edge) and everyone was exception More

by TEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
Mar 26, 2024 -

Rivertown Ford responded

We're glad to hear about your excellent experience with us! Thank you for your feedback, and we're pleased that everyone was exceptionally friendly and helpful, and that you enjoyed our online scheduling and payment options. We're happy to provide convenient services like dropping off your car at your daughter's house. We appreciate your positive review and look forward to serving you again!

March 20, 2024

Great customer service and great staff. I highly recommend rivertown to anyone looking to buy a Ford. More

by Coach Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hunter
Mar 22, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 20, 2024

Tom does a great job of explaining and evaluating the work that needs to be done to maintain my vehicles More

by mooregold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 22, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Tom provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

We were very pleased with our experience at Rivertown Ford. It took us a few trips to the dealership to decide what we really wanted to buy. Our salesman was always friendly and we never felt pushed to p More

by jhammock5679@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Walker and Steve Moore
Mar 22, 2024 -

Rivertown Ford responded

That's great to hear about your positive experience at Rivertown Ford! It's always important to feel comfortable and not pressured when making such a significant purchase. Enjoy your new vehicle!

March 18, 2024

The employees are efficient and helpful. The answer all questions asked and make sure we’re comfortable while waiting. More

by cturner255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette Williams
Mar 20, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Brad was amazing! !!! He was very knowledgeable and was able to point me in the right direction of the truck I needed without trying to over sell me. Dealership had a g More

by Arin.mitchell17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ellis
Mar 21, 2024 -

Rivertown Ford responded

That's great to hear! Brad provided excellent service and helped you find the right truck without any pressure. Congratulations on your new truck!

March 16, 2024

Great Service department. Listen to your needs and offer suggestions on repair. Thank you Rivertown More

by yatyas41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy and two other mechanics. One had a broken collar bone.
Mar 20, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Quick and Easy service trip. In and out in less than an hour. They even messaged me to let me know I was due for a service More

by j3rangerx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 20, 2024 -

Rivertown Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

The service person (Tom) was absolutely outstanding. I’ve had several occasions on which to interact with him. He was very professional , efficient , kind, and kept me informed every step of the way. More

by nywomanofaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Mar 16, 2024 -

Rivertown Ford responded

Thank you for sharing your excellent experience with Tom at Rivertown Ford! It's great to hear that he provided you with professional, efficient, and kind service while keeping you informed every step of the way. We appreciate your recommendation.

March 15, 2024

They are professional and do a thorough job on repairs and maintenance requirements. Employees are helpful More

by georgiaacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
Mar 19, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience! We're glad to hear that you found our dealership to be professional, and thorough in repairs and maintenance and that our employees were helpful. We're here to ensure your continued satisfaction with our services!

...
38
...