Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
748 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 748 reviews

December 27, 2024

I scheduled appointment was made at 8 AM and I did not get my truck back until 5 PM! More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zannette
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Skye Bardill General Manager sbardill@rivertownford.com

December 26, 2024

Service was quick. Called the dealership and received an appointment reservation the same day without waiting. More

by Njnisbett66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Layton
Report | Print
Dec 27, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Great place to shop for a truck. And the service was quick. Customer service was awesome. More

by alexgabrielortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Dec 25, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Always professional be it the service staff or customer service. Clear communication with rapid response to any inquiry is their standard. More

by 6jrysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 24, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Would have to give high marks based upon the quality of service and workmanship that was received for the money spent. Wouldn’t hesitate to bring my car in for all service needs. More

by long4ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

The dealership makes it easy to drop your vehicle & a nice environment. The waiting area is comfortable with refreshments. More

by Debbie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi Debbie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Service advisor Tom was very helpful Had all 4 tires replaced and alignment done. Great service More

by goteamblue2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Excellent service every time I take my autos in for service. Tomorrow was great at checking me in pre-service and post-service. More

by raymondgraysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Very polite, very helpfull. Clean store, quick service. All in all I'm very impressed. More

by jklimeck37042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Very great people to work with! Very helpful and willing to work with me. I would definitely recommend people to Rivertown Ford! More

by AAngelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Report | Print
Dec 23, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Thanks for the recommendation, and have an amazing day!

1
2
3
4
...
75