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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
993 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 993 reviews

December 22, 2024

Always professional be it the service staff or customer service. Clear communication with rapid response to any inquiry is their standard. More

by 6jrysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 24, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Would have to give high marks based upon the quality of service and workmanship that was received for the money spent. Wouldn’t hesitate to bring my car in for all service needs. More

by long4ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

The dealership makes it easy to drop your vehicle & a nice environment. The waiting area is comfortable with refreshments. More

by Debbie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 22, 2024 -

Rivertown Ford responded

Hi Debbie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Service advisor Tom was very helpful Had all 4 tires replaced and alignment done. Great service More

by goteamblue2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Excellent service every time I take my autos in for service. Tomorrow was great at checking me in pre-service and post-service. More

by raymondgraysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Very polite, very helpfull. Clean store, quick service. All in all I'm very impressed. More

by jklimeck37042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Very great people to work with! Very helpful and willing to work with me. I would definitely recommend people to Rivertown Ford! More

by AAngelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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Dec 23, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Thanks for the recommendation, and have an amazing day!

December 19, 2024

Professional, friendly, and family atmosphere makes it easy to get things done quickly. Rivertown Ford is the best in its class. More

by Ms.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gray
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Dec 21, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Professional with expectational service. Service department was fast and accurate. The customer service team was professional and got me back on the road quickly. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Dec 21, 2024 -

Rivertown Ford responded

Hello Matt, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 17, 2024

Very nice staff. Kept me updated on the progress of work/ check on car after service More

by rodawgs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Dec 20, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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