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Rivertown Ford

Columbus, GA

4.8
1,025 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,025 reviews

January 11, 2025

Great service Kassie always gives her all and goes into detail to make sure you understand everything fully with your vehicle More

by teeniaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Jan 12, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

Gary thanks from your professional attention to detail and insight, the service that was provided; and the attention to detail speak volumes. I am very pleased that I chose Rivertown. More

by lsloan11lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 13, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

I had a great experience with Rivertown and my latest purchase. From the moment I entered the parking lot until I departed in my beautiful new F-350, it was evident that this dealership has a culture tha More

by swlewis1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demtrius Jackson
Jan 12, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to leave a review for us at Rivertown Ford. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

More
January 09, 2025

I greatly appreciate their professionalism and the work that they do. I come to this dealership specifically of that reason. More

by chad.mullican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 10, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Service advisor and tech work well together to solve the problem under warranty. Service advisor was knowledgeable. More

by Kirk.mcdaniel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 10, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

They provided excellent service. Gary went above and beyond to help me get warranty work completed. More

by Lmsimmons25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Jan 10, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gary here at Rivertown Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

I have purchased 2 autos from this dealership. Which was very easy. Service in the service department is always good. Gary my service provider was great! More

by Raybirdhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 09, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Lacey proved to be very professional and kind by assisting me in the service department. More

by Fred Key
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Jan 10, 2025 -

Rivertown Ford responded

Hi Fred, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

The people here are generally very nice and communicate well. I really appreciate the videos and inspection reports before I have to decide what services need to be completed. More

by LadyHering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Jan 07, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 06, 2025

Mr. Tom in service and Miss Mackenzie were both helpful and very friendly. However, I was not expecting a bill that totaled over $400 for just a key for my 2023 F-150. I would have thought $50 was too much More

by Jcrump0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tom McCall and Miss Mackenzie
Jan 08, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please contact us at (706) 653-7420 so we can understand your situation better to try and turn your experience around. Thank you, Rivertown Ford

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