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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,025 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,025 reviews

January 29, 2025

Service provider Tom was very professional and helpful. I would recommend him to any ford owners More

by tonychestnut79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff Tom to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

I had a odd experience. My service writer started out nice and then seemed to be very unhappy with me. I saw my truck driven out of service. So I walked up to ask if I was r More

by robflournoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Feb 03, 2025 -

Rivertown Ford responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Skye Bardill General Manager sbardill@rivertownford.com (706) 641-6873

January 28, 2025

Great dealership with great service department. Quality workmanship and service to customers. I can recommend Rivertown Ford without reservation. More

by robtfc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cassie layton
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Feb 01, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

My Service Advisor was very nice and helpful during my visit. He went over everything with me before and after my service. More

by russco59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Feb 01, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2025

I am not sure why the labor was over 4 hours to replace 1 glow plug for $800.00 More

by Robinsonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Jan 31, 2025 -

Rivertown Ford responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Skye Bardill General Manager (706) 641-6873 sbardill@rivertownford.com

January 27, 2025

They are so swift with their service and the service advisors really take the time to explain everything to you. Gary is the best service advisor, he was very thorough with what I had concerns about. More

by shay1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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Feb 01, 2025 -

Rivertown Ford responded

Hi, we are very happy Gary could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

My first time visiting this dealership service department and it was truly outstanding. The staff members were all very genuine and helpful, not to mention how efficient they were. Very outstanding work! Tha More

by otishawnsims14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 01, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

They are very professional when it comes to their customers, they get the job done in an timely manner. More

by Willislashone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Feb 01, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

January 26, 2025

Great service! I scheduled an appointment online to have the oil & filter changed and to see about the check engine light. I got to the dealership early and Kassie More

by Rick Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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January 25, 2025

Waiting room for hours went in front of dealership in the cold and started looking for another truck staying out there going Thur and looking at all the trucks went back in Thur the front salesman all around More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service don’t know
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