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Rivertown Ford

Columbus, GA

4.8
968 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 968 reviews

January 18, 2025

Kassie Layton work ethic’s were truly impressive that made me feel comfortable. This young lady is an asset to your dealership.. More

by H. Dwight Woodham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Jan 20, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

The staff is nice, I don't like that they bring your car in the morning but don't get it finished until most times when service delta colclose More

by Pritzyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette, mackenzie and theyoung man to herright
Jan 20, 2025 -

Rivertown Ford responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 18, 2025

Great service department and service rep. I would use their services for my ford again More

by Adam.gideons
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 20, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2025

Tom who works in the service department was absolute fantastic from start to finish. He was extremely helpful, polite and professional. The facility was near immaculate. Clean, free refreshments, and an More

by Thomas.marshall90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 15, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom and team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

From the moment I entered the dealership everyone was friendly and courteous. The sales staff are all very professional and did everything possible to make sure that purchasing (leasing) a vehicle was a More

by thblake51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hancock
Jan 15, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Terry and team! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

Service Dept. (Kassie/Hunter) excellent. Sales Dept/GM Integrity customer care fails. Promises broken, virtue signaling is what this dealership is about. More

by rcwilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie L
Jan 16, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (706) 653-7420 so we can assist you further.

January 14, 2025

Everyone was very helpful. Respectful and caring throughout the entire purchase process. Our sales and finance representative were the best I have ever dealt with at any deal More

by c.h.letter8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre and Steve
Jan 16, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2025

The staff was very welcoming and the service department offered quality service. I recommend the service department More

by meagancolley
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 13, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

Excellent customer service, very professional, fast service, My service representative MR Gary explained very clearly and really cares for the customers. More

by El Loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gary
Jan 15, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

Very thorough and efficient operation in the service department.. I will definitely take my second vehicle in for service. More

by peaceofficer54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 13, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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