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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
800 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 801 reviews

January 29, 2025

Service provider Tom was very professional and helpful. I would recommend him to any ford owners More

by tonychestnut79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
January 29, 2025

The person who greeted me was pleasant and professional. Everything went perfectly from check in to check out. More

by bwyrick1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

I have purchased my second vehicle from this location. The service is has been great evey visit. Zackary Harper , Justin Cooper and Derrick (finance guy) hit a Home Run. Thank you for the Great service More

by clydealbrightsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary, Justin, and Derrick
Report | Print
Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Everything was extremely clean and they were punctual during opening hours. Dealer work quickly and very professionally. Permanent communication between customer and dealer representative. More

by Miguel A Montiel Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Timothy
Report | Print
Feb 01, 2025 -

Rivertown Ford responded

Hi Miguel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Zac, our sales associate, was exactly what we needed. Low pressure, provider of information, extremely knowledgeable, did what he said he would throughout the process. He's a treasure! More

by ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Feb 01, 2025 -

Rivertown Ford responded

Hi Ford, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

My Service Advisor was very nice and helpful during my visit. He went over everything with me before and after my service. More

by russco59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Feb 01, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

I had a odd experience. My service writer started out nice and then seemed to be very unhappy with me. I saw my truck driven out of service. So I walked up to ask if I was r More

by robflournoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanetta
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January 28, 2025

Great dealership with great service department. Quality workmanship and service to customers. I can recommend Rivertown Ford without reservation. More

by robtfc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cassie layton
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Feb 01, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

I am not sure why the labor was over 4 hours to replace 1 glow plug for $800.00 More

by Robinsonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Jan 31, 2025 -

Rivertown Ford responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Skye Bardill General Manager (706) 641-6873 sbardill@rivertownford.com

January 27, 2025

They are so swift with their service and the service advisors really take the time to explain everything to you. Gary is the best service advisor, he was very thorough with what I had concerns about. More

by shay1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Feb 01, 2025 -

Rivertown Ford responded

Hi, we are very happy Gary could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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