
Rivertown Ford
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 1,180 reviews
We had a great experience at Rivertown Ford. Unfortunately the color and trim we sought was not on their lot, but they were able to find our choice and have it transferred and ready in two days. Unfortunately the color and trim we sought was not on their lot, but they were able to find our choice and have it transferred and ready in two days. More
We brought our daughter's Escape into the shop to have 3 recalls addressed. Robbie A. was our service concierge and he was forthright and professional in letting us know about what would be performed. He recalls addressed. Robbie A. was our service concierge and he was forthright and professional in letting us know about what would be performed. He answered all of our questions without hesitation. While changing out the catalytic converter, a bolt sheared off. Robbie let us know about the situation and that it would take a few extra days to get the bolt in and the repair completed, as it was Memorial weekend. The entire shop was very professional. More
Met me and confirmed the problem and kept me informed. Let me know when car was ready and told me what was done to fix the problem. Very satisfied. Let me know when car was ready and told me what was done to fix the problem. Very satisfied. More
Steve Greco was super helpful and sold me the exact truck I asked for with the exact payments I asked for. Completely satisfied with my experience at Rivertown Ford. Cutter was also helpful in suggesting I g I asked for with the exact payments I asked for. Completely satisfied with my experience at Rivertown Ford. Cutter was also helpful in suggesting I get the maintenance package added on at the end, thus saving money on maintenance visits in the long run. More
Y’all couldn’t get the truck to start after I checked it in y’all call me and wanted to know how to start it. I.came in , but y’all couldn’t get that going or to do it when y’all had it in y’all positions, in y’all call me and wanted to know how to start it. I.came in , but y’all couldn’t get that going or to do it when y’all had it in y’all positions, but you did y’all couldn’t start it and now it won’t do it. going to a doctors office grocery store come back truck won’t start. I shake. wire underneath. It starts in fact when the truck did it for y’all in the parking lot, y’all couldn’t get the truck to start. We had to come in shake that wire and it started then y’all tell me well if you don’t do it while we got it how do we know what it is? I said it did it when it came in and y’all knew I shook the wire and it does just like that recall, even though that recall is not on your list, so what’s gonna happen is I’m gonna be stuck again. I’m a call tow truck y’all and have it towed in And y’all gonna shake the wire it’ll start so now you can’t fix it because it ain’t do it why you always driving it or something? I went to Tennessee twice went up there and back didn’t want to cut the truck off. Stopped at restaurant had to keep on hitting the button cause I was scared. It wouldn’t start again but it’s been starting every time I shake the wire I don’t know y’all are the professionals y’all supposed to tell me what’s wrong with it? Yes, I’m unhappy because I supposed to make a trip and who wants to get on the truck you shake the wire. More