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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
743 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 743 reviews

December 30, 2024

Kassie Layton is very helpful and understanding of customer care. Highly recommend for quality service. More

by hgalton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

The sales representative, Assad, was great. He was professional, knowledgeable and had greater people skills. The best representative I've worked with so far. More

by fullco_company
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2024

The entire process was quick and easy. From the online inquiry to meeting in person. J’lan was great and able to help me get the car I wanted! More

by Myia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carson, Derrick Riley
Report | Print
Jan 02, 2025 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2024

This dealership opened on time with pleasant courteous professional service advisors. Gary is very knowledgeable and gives sound advice and allows the customer to make the final decision. More

by dporter.leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Dec 29, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Was a great experience and the repair work was top notch and professional. Truck runs like new!!! More

by jrockthatsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 29, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

I scheduled appointment was made at 8 AM and I did not get my truck back until 5 PM! More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zannette
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Skye Bardill General Manager sbardill@rivertownford.com

December 26, 2024

Service was quick. Called the dealership and received an appointment reservation the same day without waiting. More

by Njnisbett66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Layton
Report | Print
Dec 27, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Great place to shop for a truck. And the service was quick. Customer service was awesome. More

by alexgabrielortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Dec 25, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Always professional be it the service staff or customer service. Clear communication with rapid response to any inquiry is their standard. More

by 6jrysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 24, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Would have to give high marks based upon the quality of service and workmanship that was received for the money spent. Wouldn’t hesitate to bring my car in for all service needs. More

by long4ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Dec 22, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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