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Rivertown Ford

Columbus, GA

4.8
1,179 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,180 reviews

July 27, 2025

We had a great experience at Rivertown Ford. Unfortunately the color and trim we sought was not on their lot, but they were able to find our choice and have it transferred and ready in two days. More

by Robinm23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fraser, D. A. Jackson
Jul 28, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

We brought our daughter's Escape into the shop to have 3 recalls addressed. Robbie A. was our service concierge and he was forthright and professional in letting us know about what would be performed. He More

by Tony C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Jul 30, 2025 -

Rivertown Ford responded

Hello Tony, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2025

Very good customer services. Ford was represented very well. I will continue to use and will recommend to others. More

by shirley.fairconnetue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jul 27, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

Met me and confirmed the problem and kept me informed. Let me know when car was ready and told me what was done to fix the problem. Very satisfied. More

by pbostick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckensie
Jul 27, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

The staff was informative, knowledgeable and helpful, especially Robbie! Thank you all so much for you time and patience! More

by Greatness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jul 27, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We can't wait to see you again, have a great day.

July 23, 2025

THE BEST EVER I SO GLAD SABRINA IS THE BEST SHE HELP ME A LOT More

by 1959bgod
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
SABRINA IS THE BEST
Jul 25, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

July 22, 2025

Steve Greco was super helpful and sold me the exact truck I asked for with the exact payments I asked for. Completely satisfied with my experience at Rivertown Ford. Cutter was also helpful in suggesting I g More

by Brett C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco, Cutter.
Jul 23, 2025 -

Rivertown Ford responded

Hi Brett, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

July 22, 2025

Best experience at rivertown. J'lan knocked it out of the park. Bought two cars from him. More

by danieldixon1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J'lan
Jul 23, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

July 22, 2025

Everyone was friendly and so willing to help. They made buying a car very easy! More

by kathylmurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chante. Josh Nichols
Jul 24, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

July 21, 2025

Y’all couldn’t get the truck to start after I checked it in y’all call me and wanted to know how to start it. I.came in , but y’all couldn’t get that going or to do it when y’all had it in y’all positions, More

by Jricklane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They got it documented. I forgot his name and girl.
Jul 22, 2025 -

Rivertown Ford responded

Thank you for reaching out regarding your recent concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.  Skye Bardill, General Manager Rivertown Ford | sbardill@Group1Auto.com