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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,025 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,025 reviews

May 14, 2025

I like how technology was used to let me know about additional work needed on my vehicle More

by misssmith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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May 16, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Ask for Tom to be your service technician. He is very helpful, thorough, & professional. You will not be disappointed with his customer service. More

by javi.beni365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 16, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff Tom to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Great customer service very helpful i love going to this dealership they always help me More

by teri.siers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
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May 16, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Made an appointment a week in advance for 0745 didn't get on rack until 245pm which meant I didn't get my car until next day. The part was ordered and delivered before my scheduled appointment. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Report | Print
May 18, 2025 -

Rivertown Ford responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Skye Bardill General Manager - Rivertown Ford sbardill@rivertownford.com (706) 641-6873

May 13, 2025

Great customer service. Staff was very kind and polite. Recieved my car in a timely manner. More

by denetraks80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 15, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Very efficient and easy to work with. My service advisor was very helpful and informed me of services I would need later. More

by Jcthornbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvis
Report | Print
May 16, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2025

Fast service. Good communication with the service writer's. Clean waiting area. Would recommend this dealer to everyone More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
May 14, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2025

Service was quick and great. Tim was a great service rep. Would recommend to friends More

by Taylor Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 14, 2025 -

Rivertown Ford responded

Hello Taylor, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2025

Great service, friendly staff, comfortable waiting area with plenty of drinks and comfortable seating for your wait More

by CHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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May 14, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2025

The dealership was clean and the people were very nice. The process of getting my car was pretty easy! More

by ebowat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Report | Print
May 14, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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