Back

Rivertown Ford

Columbus, GA

4.8
968 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 968 reviews

February 01, 2025

Work was completed satisfactorily and quickly. I was able to use my rewards from the Ford Pass app and the advisor applied them for me prior to my picking up my truck. Overall positive experience. More

by armstrong9168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 03, 2025 -

Rivertown Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2025

Conner is a great guy and very friendly , helpful make sure you ask for him. Everyone is helpful and will get you out the door More

by janlovescows03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
Feb 03, 2025 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2025

Angela from Rivertown Ford contacted me about my vehicle service was overdue. She scheduled my appointment for me the very next morning. I was meet by service advisor Gary which promptly got my vehicle sign More

by Scott Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, Gary
Feb 03, 2025 -

Rivertown Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2025

Not a regular customer, but a Ford customer and they took care of me. Thanks More

by Dfrenchie20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They all were super nice to me.
Feb 03, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Prompt and timely service. Knowledgeable service tech explained service and answered questions. All around good experience. More

by Keithdpierce62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

The people at Rivertown are polite and very professional especially my sale person Mr, Lowe Thanks everyone !!! More

by Evelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Lowe, Mr Derrick and ‘Suge Knight’
Jan 29, 2025 -

Evelyn responded

THANK U All!’

Jan 29, 2025 -

Evelyn responded

Thank You ! Good job

January 29, 2025

The person who greeted me was pleasant and professional. Everything went perfectly from check in to check out. More

by bwyrick1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

I have purchased my second vehicle from this location. The service is has been great evey visit. Zackary Harper , Justin Cooper and Derrick (finance guy) hit a Home Run. Thank you for the Great service More

by clydealbrightsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary, Justin, and Derrick
Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Everything was extremely clean and they were punctual during opening hours. Dealer work quickly and very professionally. Permanent communication between customer and dealer representative. More

by Miguel A Montiel Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Timothy
Feb 01, 2025 -

Rivertown Ford responded

Hi Miguel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Zac, our sales associate, was exactly what we needed. Low pressure, provider of information, extremely knowledgeable, did what he said he would throughout the process. He's a treasure! More

by ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
Feb 01, 2025 -

Rivertown Ford responded

Hi Ford, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

...
18
...