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Rivertown Ford

Columbus, GA

4.8
1,028 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,028 reviews

March 07, 2025

Kassi was really friendly,knowledgeable and caring. She went out of her way to make sure I was kept informed More

by eoffs1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassi
Mar 09, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Kassi here at Rivertown Ford! Until the next time we meet, take care!

March 07, 2025

I had a great service experience today for my oil change and tire rotation. They also identified a problem with the wheel well and ordered the part. Service was fast and I did not have to wait to be met at More

by lgwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 09, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rivertown Ford!

March 07, 2025

My rep. was very respectful and courteous. I was serviced and out there in an hour 👍🏿 More

by mlwilliams105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 09, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Went in to have a recall service the was more then helpfully with setting up my appointment for my off day at work . Was their for about two hours they completed the recall service and did and inspect More

by l.price78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember off hand
Mar 09, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2025

Great service and staff! I was in and out in one hour. I will be coming back. More

by allen.p.serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Mar 09, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We hope to see you soon!

March 04, 2025

I had a very pleasant car buying experience at Rivertown Ford in Columbus, GA. It was a no pressure buying environment and I was happy with my purchase when I left. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 09, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 04, 2025

They were quick to respond and diagnosed the issues with my car. They got it back to me in about 10!days. It was expensive but worth it, I can tell the difference More

by rosswmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 09, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Mar 10, 2025 -

rosswmarshall responded

The folks in dealt with were very professional in their very way. They found the issues with my vehicle, they estimated cost and repair time. The estimates were accurate and the finished produce excellent. I can’t say enough good about the way I was treated or the quality of work performed

March 03, 2025

RIVERTOWN Ford is a great dealership. I always get my service done there. Always friendly. More

by kmptrgeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Mar 05, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

Service was fast and precise. Actually saved me around $2500.00 because the previous shop I’d taken the truck to was going to replace the oil pump and it only needed wiring repair More

by Todd.scheible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
Mar 08, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Ryan Ray was an excellent example for Rivertown Ford and helped me make a determination in my purchase. He helped instill confidence in my decision through providing any necessary information. I will be a c More

by Auto Spa Exotica LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ray, Tommy Miller, Frankie Elliston, Justin Cooper, Thomas Nichols
Mar 08, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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