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Rivertown Ford

Columbus, GA

4.8
756 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 756 reviews

October 07, 2024

The service lady Kassie is the best. She is very nice will see that your needs for your vehicle is taken care of More

by patjef1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KASSIE
Oct 13, 2024 -

Rivertown Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2024

Outstanding customer service and Gary was very helpful in many ways from receiving the vehicles and very informative and helpful More

by stabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 06, 2024 -

Rivertown Ford responded

Hello Stabe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

The dealer ship needs to improve on their shuttle service. Kassie was a Great help for me. More

by Paul Stamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Oct 12, 2024 -

Rivertown Ford responded

Hi Paul, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Very good customer service. Sam was very helpful. I’ve always had good customer service in both the parts and service departments. More

by nick240d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 12, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

Very nice dealership. Nice and professional personnel. The waiting area was clean and well stocked. Good experience More

by mpetraznik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 06, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

October 03, 2024

Kassie layton was my service representative & she kept me informed & had great customer service . Thank you again More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie layton
Oct 06, 2024 -

Rivertown Ford responded

Hello Jake, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Quick and precise. I received feedback on the vehicle as soon as it was available More

by summerour88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvis
Oct 05, 2024 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 01, 2024

Outstanding customer service. Very helpful. Would highly recommend. Yes yes yes yes yes yes yes yes More

by padamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 03, 2024 -

Rivertown Ford responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

October 01, 2024

Great intake and people were great to deal with. Communication was specific and gave me options More

by Claus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davis
Oct 04, 2024 -

Rivertown Ford responded

Hi Claus, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

From scheduling to completion of service it is always an easy process with Rivertown Ford. I received a reminder via text message and set up the PM maintenance appointment right then and there. I had an e More

by raymondjblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Oct 04, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jordan here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

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