Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
968 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 968 reviews

February 13, 2025

Great service. The car is working great. They even performed a recall while they had our car. More

by fran678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 12, 2025

I was so pleased with the repairs on my car. My transmission is working perfectly! The technician was professional as well as very knowledgeable. More

by rmaron3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Josh, Mackenzie
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Best dealership in Columbus Georgia for courtesy, rapid service, meeting clients needs. Have been client for 20 years. More

by Recent buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orvis (service )and Mathis & Moore (purchase)
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Started appointment on time, and a very knowledgeable service writer. Great coffee and comfortable chairs. More

by bkimbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Gave me a fair trade in value on my car with hassle and no pressure More

by Skullstakr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Steve
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

My experience at Rivertown Ford was great. The service agent Kassie was very helpful. She exceeded my expectations for this visit. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie was my service agent
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We hope you have a great day!

February 12, 2025

Very knowledgeable people the service rep very respectful, Very knowledgeable Gary calls and reports everything every step More

by meek14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in service
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Always receive the best service, with no issues whatsoever! They have single handedly restored my faith in service the department. More

by Kldmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service provider was McKenzie, that communicated with me and the shop foreman.
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

There were several cars in line when I arrived at my appointment time. The wait time was approximately two hours. My car was ready in about an hour for oil change.. Great customer service. More

by rbharrison15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi 😀
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Gary was a consulate professional, and went above and beyond to make sure my car was taken care of in a timely manner. More

by hnw0009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hello, we are very happy Gary could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
14
15
16
...
97