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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
756 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 756 reviews

October 28, 2024

I visit the service department and everything I ask about was addressed, the service manager was great and I will use it again. More

by gosha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
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Nov 01, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2024

I appreciate the customer I get every time I get my car service. They treat me well and I appreciate lacy, she always helps me as well as hunter. More

by destinee20hubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 01, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to lacy here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

Rivertown Ford has always taken care of us. They’re trustworthy and knowledgeable. Highly recommend. More

by lesgodawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 01, 2024 -

Rivertown Ford responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

October 27, 2024

Very good service while waiting at the dealership. Service area was very nice and helpful. More

by Elha7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Nov 01, 2024 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Good customer service on the phone and in person. Like the automated messages I received while my car was there for service. Thank you - especially to Hunter! More

by spmartin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 26, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Customer service/ service representative Were very professional and received my vehicle on time for diagnosis as scheduled. Explanation of the findings well explained. Satisfied customer. More

by joemac39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Layton
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Oct 27, 2024 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We look forward to your next visit! Take care!

October 24, 2024

I went in for an oil change and tire rotation. The staff was professional and efficient. More

by jaredbevier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Oct 26, 2024 -

Rivertown Ford responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Gary made us feel comfortable and have real good knowledge about cars. We'll definitely visit again More

by Iskofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Oct 26, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

I love that they have a Service Advisor that attends to your needs as soon as you get there. Kassie was wonderful. They got me a ride going home and had me picked up when my car was ready. I’m also very More

by DT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
Oct 26, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

The dealership is friendly and compite Nt. Very efficient and great time management. No more all day car buying experience. More

by jas.brassell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Jackson, Steve Moore
Report | Print
Oct 25, 2024 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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