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Rivertown Ford

Columbus, GA

4.8
967 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 968 reviews

February 25, 2025

Had a good experience buying my car. I would recommend this dealer ship to my friends More

by mlmilam1952
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carson
Feb 28, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

I brought my truck in for a rattle concern and they had it diagnosed quickly and correctly. More

by alabamasouthpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden, Zach Johnson
Feb 28, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

Good experience overall. All employees were nice and seemed happy to be there. Truck seems to be running fine after the service. I really appreciate the videos of the service More

by Bckwdsbrby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Tom
Feb 28, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

It was a great experience people were so nice and quality service and timely service More

by Cali.tarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 28, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Great customer service with Zanette. She kept us informed about the diagnosis of what needed to be done. Thanks More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
Feb 28, 2025 -

Rivertown Ford responded

Hi Wayne, we're happy you found Zanette to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Illl take my service somewhere else. This team has been part of the worse ford team I’ve experienced. Recommend doing business somewhere else. Highly don’t recommend the service departme More

by Gallegosmatthew4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The manager
Feb 28, 2025 -

Rivertown Ford responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Skye Bardill General Manager Rivertown Ford (706) 641-6873 sbardill@rivertownford.com

February 22, 2025

My previous review was acknowledged and made right. Thank you Robbie for taking the time to reach out to me about my complaints. I had always had great service with RiverTown Ford so when my previous v More

by tlwoodal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Feb 28, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

Service advisor was very helpful with my concerns and kept me aware on my issues More

by Dennis. Fahnestock 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mccain
Feb 24, 2025 -

Rivertown Ford responded

Hi Dennis, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Visiting my daughter in Columbus, from out of state. I had an issue with my truck. Called Rivertown Ford and got in first thing the next morning. Robbie not only explained everything in detail; he treat More

by paulchenier57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Feb 21, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Best service i have ever received. Demetrius Jackson was amazing and helped with every step of the way. He got us taken care of quick. Amazing staff! 10/10 More

by Alr5542
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Jackson
Feb 24, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

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