
Rivertown Ford
Columbus, GA
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Good experience overall. All employees were nice and seemed happy to be there. Truck seems to be running fine after the service. I really appreciate the videos of the service All employees were nice and seemed happy to be there. Truck seems to be running fine after the service. I really appreciate the videos of the service and the offering of other services over phone with either the chance to accept or deny. More
Illl take my service somewhere else. This team has been part of the worse ford team I’ve experienced. Recommend doing business somewhere else. Highly don’t recommend the service departme This team has been part of the worse ford team I’ve experienced. Recommend doing business somewhere else. Highly don’t recommend the service department manager doesn’t know how to run a More
My previous review was acknowledged and made right. Thank you Robbie for taking the time to reach out to me about my complaints. I had always had great service with RiverTown Ford so when my previous v Thank you Robbie for taking the time to reach out to me about my complaints. I had always had great service with RiverTown Ford so when my previous visit was not satisfactory I wasn’t expecting anyone to care. What was supposed to have been a routine oil change turned into a major service Robbie reached out to me almost immediately to address my issues. I won’t go into all the details but Thank you and I really appreciate you taking the time to not only respond but to make sure my car was fixed. More
Visiting my daughter in Columbus, from out of state. I had an issue with my truck. Called Rivertown Ford and got in first thing the next morning. Robbie not only explained everything in detail; he treat I had an issue with my truck. Called Rivertown Ford and got in first thing the next morning. Robbie not only explained everything in detail; he treated me with the utmost respect. My truck was repaired the same day. Excellent service ! More
Best service i have ever received. Demetrius Jackson was amazing and helped with every step of the way. He got us taken care of quick. Amazing staff! 10/10 Demetrius Jackson was amazing and helped with every step of the way. He got us taken care of quick. Amazing staff! 10/10 More