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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
755 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 755 reviews

November 15, 2024

Great service. My car was service very well by this dealership and the agent was very helpful in the process. More

by suompat2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 18, 2024 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Jordan was right there helping me. Very polite and friendly . I will ask for him again when I go back. More

by Jbamawoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon
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Nov 18, 2024 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Gary at the Service is very friendly and helpful. He explained things clearly. Waiting time was good. Love the waiting area which was clean and organized. The coffee machine was very helpful. More

by TexasMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 18, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Very smooth transaction and everybody I dealt with were super nice and laid back. Great experience! More

by Jmmckelvey25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe, Derrick Riley
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Nov 14, 2024 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Thank you guys ! !im amazed how you take good care of my car everything is details More

by beth.schmidt2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Nov 15, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

I have had service work done multiple times and thousands of dollars spent at this dealer. The last two times have been were for simple oil change and tire rotations with a scheduled appointment time. They h More

by david.s.day92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep was fine, the tech and service manager are the issue
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Nov 21, 2024 -

Rivertown Ford responded

david.s.day92, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sky Bardill General Manager sbardill@rivertownford.com

November 11, 2024

Accuracy punctual to meeting the time frame working on the car. Appreciative to helping me More

by pbrunson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 13, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

Great customer service! Staff is alway polite and through in explanations of what’s going on with my vehicle. More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 11, 2024 -

Rivertown Ford responded

Hi Zee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Greg was a great representive. He helped me so much and I had a lot going on. I appreciate him so much. More

by khania213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Nov 11, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Very good Maintenance , very good service reps. Go Trump Mr Trump will next commander and chief More

by James_kennedy83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transmission software update
Report | Print
Nov 07, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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