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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,178 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,178 reviews

August 16, 2023

Always easy to work with and very professional personal. I will only use them to service my F-150. More

by davidridley778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom (service advisor)
Report | Print
Sep 01, 2023 -

Rivertown Ford responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 13, 2023

Excellent service! Tom is outstanding. He does his best to accurately access your vehicle's needs. Inform you of your options and answers any questions or concerns you More

by WilliamBFountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Sep 07, 2023 -

Rivertown Ford responded

We are thrilled that Tom provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 13, 2023

Another great experience with Rivertown Ford. Great service. Fast and friendly. Would highly recommend to everyone. More

by danigooden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden and Lizzie Gooden
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Aug 26, 2023 -

Rivertown Ford responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

I watched Robbie run some customers out of the showroom screaming racial slurs and profanities at them. Highly despicable. If he remains employed there, I would just assume the owner is as racist as his e More

by surlymtbrdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robbie
Report | Print
August 10, 2023

Steve Moore and the sales staff have been great to work with Service Department was a ridiculous failure More

by nkje0617@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Deot Cindy Orr
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Aug 26, 2023 -

Rivertown Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

Great dealership and great people. The service department has great customer service and very knowledgeable advisors. More

by roosterobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Aug 24, 2023 -

Rivertown Ford responded

We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!

August 09, 2023

Everytime I go to rivertown ford , I get nothing but the best quality customer service , and the mechanics are the best in Columbus ga.... shout out too kenny too ....👍🏻😁 More

by lepone101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Cook
Report | Print
Aug 09, 2023 -

lepone101 responded

YOU GUYS ARE AWESOME...

August 05, 2023

You have always provided me with good service. Thanks for your dedication to Ford vehicles. More

by Haywoodco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom.
Report | Print
Aug 24, 2023 -

Rivertown Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 05, 2023

Another good experience with Rivertown Ford; efficient, timely. I like the ease of scheduling service on the internet More

by Sandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 26, 2023 -

Rivertown Ford responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 02, 2023

Great service and friendly staff. Clean environment and problem solved efficiently. Happy customer as always at Rivertown Ford. More

by Treia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Aug 08, 2023 -

Rivertown Ford responded

We appreciate your positive review about your recent experience with us!

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