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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,025 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,025 reviews

May 17, 2025

I took my F150 Rivertown Ford on Columbus, GA. I give them a 5 star rating because of the exceptional service they provided. The waiting area is nice and comfortable with great coffee. Mackenzie w More

by ajweinbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Good
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May 16, 2025

My Advisor Lacey Dawson was awesome. She worked with me to get my vehicle serviced at a price I could afford. Rivertown Ford offers great service at prices you can afford. More

by beverlyclmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Report | Print
May 15, 2025

a great experience. Was in and out in an hour. courteous and professional. Will definitely return for futhet service wook More

by jimpurvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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May 17, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Leroy Cutter and Joey McLendon were amazing with kindness and professionalism. Truly made for exceptional service! Recommend 10/10. More

by Maria Mullins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter, Joey Mclendon
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May 15, 2025

James was wonderful. He was courteous and insured all questions were answered. I will definitely recommend Rivertown Ford to anyone interested in a new or used vehicle. More

by ikinsey91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 18, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Lacey is always so helpful and kind to us. I would never take my car anywhere else. I have never been to a service department before that I actually enjoyed going to . More

by Amezzaline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
May 18, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Best experience and knowledgeable with representative Gary in the service department at Rivertown Ford, Columbus GA. Absolutely phenomenal! More

by pamelastks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
May 18, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Great friendly folks giving good service with a smile . This is to meet the 15 word minimum More

by Gradyrose
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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May 18, 2025 -

Rivertown Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Easy drop off; informative updates. Questions answered by Mackenzie quickly and accurately. I appreciate the detail and service. Set up on line for a timeslot - but still took all day. More

by Zellershp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
May 16, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 14, 2025

The dealership had very good customer service and Lacy was very helpful when I checked in. They technician took care of my F150 truck and set a little video to show the points they checked as well as the More

by donnelljacobs43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
Report | Print
May 16, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff member Lacy to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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