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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
932 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 932 reviews

March 29, 2025

A great place to do business and repairs are done right the first time you take it in. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Mar 29, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

Our whole experience was amazing! Our service advisor Gary made the whole process extremely smooth! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Mar 30, 2025 -

Rivertown Ford responded

Hi Ellie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Good customer service. and I would recommend my friends and family to come and get their vehicles service here. More

by caramalyro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 30, 2025 -

Rivertown Ford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Gary is great. Customer service is always great. The wait for three services was not long. More

by leanatlast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orbis
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Riverside Ford service department is great! Gary was my service advisor and he was great and got me in and out fast. More

by yvonda07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2025

Service department is very respectful and professional. They always take time to answer any questions or concerns. More

by Tommy.dawson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Mar 29, 2025 -

Rivertown Ford responded

Hello Tommy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

Gary with service was very professional and got me in and out of getting my truck serviced More

by blkfree706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Overall I was very satisfied, however it was expensive. I will return for future maintenance. More

by Chaplain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
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Mar 28, 2025 -

Rivertown Ford responded

Hello Chaplain, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Excellent Customer Service. Very friendly and timely. Seemed to be honest and displayed a tremendous amount of courtesy. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad Lowe
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Mar 28, 2025 -

Rivertown Ford responded

Hi Jeff, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

March 26, 2025

Staff made time for my appointment after not being able to make mine the day before! Thanks! More

by rgrjohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKinsey
Report | Print
Mar 28, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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