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Rivertown Ford

Columbus, GA

4.8
940 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 940 reviews

April 01, 2025

Very friendly staff and efficient. Kept me updated on progress and approval needed for necessary repair . More

by Vera Ryals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
April 01, 2025

Always friendly and professional on the phone and in person. Quick to evaluate my vehicle and to explain services needed. Drew is great - attentive, pleasant, and explained the details of services and c More

by williamhaskins451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
April 01, 2025

The service department is very professional and do the work that is required in order to keep my vehicle in excellent condition. I really appreciate the staff keeping me on the road. More

by Hixsonrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
April 01, 2025

My service experience is aways A+++ thanks to Lacey. Really professional and makes sure it gets done right. She communication if more services need to be done. More

by Silvia Portillo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
April 01, 2025

Absolutely fantastic! !! I had Sabrina as my salesperson and she was fantastic!!! Would definitely recommend her to everyone. More

by kingdonte92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Joey
April 01, 2025

Excellent customer service and service department. Gary Orvis is an outstanding service representative. Highly recommend him as your service advisor. excellent followup and timely service! More

by blessed70x
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary Orvis
March 31, 2025

Mckenzie is a very knowledgeable advisor. This dealership has an excellent team and is the only place i take my vehicles to. More

by roosterobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckenzie
March 31, 2025

Service representative was professional and followed up on what he said he would do and the completed the work in a timely manner More

by babyboy6993
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember his name
March 29, 2025

A great place to do business and repairs are done right the first time you take it in. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Mar 29, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

Our whole experience was amazing! Our service advisor Gary made the whole process extremely smooth! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 30, 2025 -

Rivertown Ford responded

Hi Ellie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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