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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
998 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 998 reviews

May 06, 2025

Super friendly staff that was willing to help with any questions, making you feel at home More

by bonnieholland639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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May 06, 2025

It is very accommodating. I would recommend it to anyone for service work. I have my maintenance done there. More

by drfftr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
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May 05, 2025

This dealership was clean and inviting to us. Everyone was friendly and courteous. The whole experience was nice. More

by cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Crowell
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May 05, 2025

I had an appointment at 11:15. Once my truck was taken back it took several hours before I received a text saying they were running behind. I think the truck was done in about 3 ho More

by Misti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie AWESOME!
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May 03, 2025

Willing to help the customer find what fits them and doesn't seem rushed to sell you something. Overall a good experience. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson and Terry
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May 06, 2025 -

Rivertown Ford responded

Hello Jacob, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Painless experience. Tom listened to my issues and took the proper steps to ensure my vehicle was taken care of. More

by geraldsmith81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Friendly staff! Excellent service! I will be back when it’s time to trade up. More

by Reba071157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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May 02, 2025 -

Rivertown Ford responded

Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2025

Friendly service, Tom was excellent & got me the best deal for replacing my tires tire pressure sensors. More

by rwyncoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

I have 2 recalls and they refuse to fix them even though it states it can cause a crash. If they get to play Russian roulette with people's lives everybody should stay away. I asked 3 times already More

by bicasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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May 01, 2025 -

Rivertown Ford responded

Thank you for reaching out regarding your concerns with the recall. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Skye Bardill General Manger Rivertown Ford sbardill@rivertownford.com

April 29, 2025

The staff at Rivertown made the entire process painless, quick and efficient. Highly recommend their service department. More

by Rusty Lehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie, Mackenzie
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May 01, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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