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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
908 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 908 reviews

March 19, 2025

Lacey was awesome today! First time having her as my advisor and zero regrets! Thanks Lacey! More

by Barrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Mar 19, 2025 -

Rivertown Ford responded

Hello Barrel, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

My service advisor: 16126 Gary Orvis was a great server. He let me know before hand what’s was going on with the car. After that it didn’t take that long so I had a great experiment. More

by Lawerncegh461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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March 19, 2025

I really appreciate Gary taking the time to fully understand the issues I was having with my vehicle and checking in with me to let me know the status of the repairs. 10/10 service! Thank you! More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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March 18, 2025

I'm always happy with Rivertown Fords services. Robbie did a great job with my mustang. I want take my mustang anywhere else. Thanks for the fantastic service. More

by SANDRAKRUEGERMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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March 18, 2025

Had a large selection of inventory on location. But was also very willing to search and find what you were looking for nearby at another location or willing to special order for you. More

by aaron.herbst.1821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
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March 18, 2025

My experience was great. The service tech did everything to ensure I was taken care of from the start to the finish. More

by MariaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
March 17, 2025

All good. With the exception of one tire not properly inflated to match others and my radio stations being messed with. More

by mwslapik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 20, 2025 -

Rivertown Ford responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager solszewski@advantagecars.com Rivertown Ford

March 17, 2025

Awesome customer service and I have no problem with the shop or employees of Ford. More

by olan-ortiz.victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
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Mar 20, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

There have been past issues. However, everything is wonderful again. Everyone there is great. Tom took great care of me today More

by AU_t_bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 18, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2025

Everything was good. One two three four five six seven eight nine ten remove 15 word minimum More

by Rephillips63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvis
Report | Print
Mar 18, 2025 -

Rivertown Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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