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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,041 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,041 reviews

May 29, 2025

Nice waiting area , refreshments, rest rooms friendly staff clean building , tvs overall a nice environment. More

by guyenne1756
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Menard
Report | Print
May 27, 2025

All of the staff were accommodating to my schedule especially Annabelle and Eric. Great work More

by JDHOWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annabelle and Eric
Report | Print
May 27, 2025

The team at River Town Ford are the best of the best they got me in and out same day More

by Keezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 27, 2025

Awesome friendly professional sales staff as well as the financial personnel. I would refer anyone More

by Ldcarter57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Hart, Tom Miller, Dale in financing
Report | Print
May 24, 2025

Very professional and provides outstanding customer service. Listen carefully to help customers with their concerns. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
May 26, 2025 -

Rivertown Ford responded

Hi Nate, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2025

Best car buying experience in over 20 years. Zac and Tommy were amazing and professional the entire time. I felt like they heard, understood, and made me a part of the Rivertown family. Will con More

by michael.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac, Sabrina, and Tommy
Report | Print
May 26, 2025 -

Rivertown Ford responded

Hello Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

Truck was finished when promised. Excellent customer service. Clean waiting area and facility. Kelp me up to date on repairs.. More

by hfarmer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 24, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Again Freeway Ford has exceeded my expectations, my truck’s repairs were completed in a timely manner with quality results. My experience is that it doesn’t matter who’s been the tech - the services ha More

by JT Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
May 23, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2025

So far I’m satisfied with the service except I have yet to complete and inspection and walk through, not to mention a meaningful test drive. Likewise I find it repugnant to charge 570.00 for a 70.00 radiat More

by Mhargis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
May 24, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, at jnegrete@Group1Auto.com when you have a chance. We look forward to hearing from you.

May 22, 2025

Friendly and professional staff. Clean and welcoming atmosphere. Resonably priced and very nice used vehicles. More

by takissajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obie Harmon
Report | Print
May 24, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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