Riverside Nissan
Hackensack, NJ
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Bought a ore-owned 2020 Nissan Altima in early Sept . Thanks to Miguel Cepeda and Angel for a really professional experience .Miguel went over every technology detail of the car and we returned to pick u Thanks to Miguel Cepeda and Angel for a really professional experience .Miguel went over every technology detail of the car and we returned to pick up the plates he ask us how we liked the car. I’ve bought plenty of new car and pre owned cars and this is Something I have never seen a dealership ask after the purchase Give these guys a shot they are sincere Dave Romagnoli . More
I recommend my friends and family to Riverside Nissan to have their cars serviced. My maintenance service at this dealership has been excellent. Vanessa Robinson, Service Advisor, is polite, conscientious, have their cars serviced. My maintenance service at this dealership has been excellent. Vanessa Robinson, Service Advisor, is polite, conscientious, and loyal. She communicates well with the customers. She informs you about the vehicle's maintenance service during the maintenance visit. She also is familiar with and knowledgeable about vehicle products. More
Had an amazing experience with Nissan in Hackensack. I worked with Ahmad, who was honest, fair and worked with all of my requests! I also got to meet the sales manager, Tony who is very kind. Typically I worked with Ahmad, who was honest, fair and worked with all of my requests! I also got to meet the sales manager, Tony who is very kind. Typically car buying is a challenge for me, but I walked away happy with my purchase and the top-quality service I received. More
We’ve bought a car for our child from Daniel Alvarez at Riverside Nissan. He understood what we needed for the first time driver, the price range and features. Honestly I have shopped around and compared s Riverside Nissan. He understood what we needed for the first time driver, the price range and features. Honestly I have shopped around and compared several options but Daniel always followed up with me, reviewed the offer I got from others. I was able to make a comfortable decision to go with Daniel’s offer. Thank you so much Daniel! More
They will try to rip you off of their bogus multi inspections. They will make up anything that something have to be fix on your car. The people there was in that bogus Inspections repair. I brought m inspections. They will make up anything that something have to be fix on your car. The people there was in that bogus Inspections repair. I brought my car for recall, but when I got it back I notice that nothing was done on the recall. Instead they are focused on ripping you off than doing the the recall issue and it was a safety issue More
I am extremely unhappy and unsatisfied with the service that I received at this dealership. I purchased a 2013 Nissan Pathfinder from a private owner in December, 2021. The only thing noticeably wrong with that I received at this dealership. I purchased a 2013 Nissan Pathfinder from a private owner in December, 2021. The only thing noticeably wrong with the car at the time is that it had an oil leak. I decided to take it to Riverside Nissan because I believed that the dealer would know the car and provide full inspection and evaluation of the vehicle. At first they verified that the car did have an oil leak and quoted a price for full repair. They also fixed the door handle an did an oil change. When I went to pick it up I was told that there the mechanic checked the lines and found that there was no leak. I drove the car away thinking that I dodged the problem. Unfortunately, it turned out that the car did in fact have a leak. I took it back to them in April, 2022. The leak was from the transmission line which had a recall at the time. They told me that the fixed the line and quoted over 2,600.00 worth of repairs that needed to be made. I was very confused because I took the car to them just four months earlier and put very little mileage on it during that time. I went ahead and approved the work because I wanted to get the problem resolved. Two days after picking up the car I notice that it was still leaking from the transmission line. I took it back to them and was told that I needed a new radiator to fix the problem. They want to charge another $850.00 dollars so something that turned out to be unnecessary. After paying them over $3,000.00 between December, and April/May they tried swindle me for even more money and I still had the same problem that I originally went to them for in December. It was very frustrating. Nissan refused to work with me to resolve the problem. I ended up taking the car to a transmission specialist in New York who was able to fix the leak in less than half an hour for $100.00 including the transmission fluid. The mechanic there noticed that the Nissan mechanic used the wrong clamp and actually used utility tape to secure a transmission line. I was told that my transmission would have failed had I driven the car an further. I contacted Nissan Riverside and asked to speak to a manager yesterday. I spoke to someone who would only identify herself and Kat. No last name was provided. She told me that she would report the issue to upper management and someone would get back to me the same day. It is almost two days later and I have heard noting from them. I will be referring this matter to the better business bureau as my life was literally put a risk because of their incompetence and greed. I will never take my car back to this dealership for service and will not recommend them to anyone. More
Thanks to Tony D and Michael Francisco . No pain no game type of Dealership. Great service with smile. Anyone is looking for Nissan please see Tony and Michael . No pain no game type of Dealership. Great service with smile. Anyone is looking for Nissan please see Tony and Michael . More
I CANNOT express in words how welcome and secure the environment at Riverside Nissan felt. Not only was I treated with respect by Daniel Alvarez, the wonderful sales I agent I had the pleasure of negoti environment at Riverside Nissan felt. Not only was I treated with respect by Daniel Alvarez, the wonderful sales I agent I had the pleasure of negotiating with, but most importantly he listened to my needs and was able to find the PERFECT car fit for me at a price I was super comfortable with ! Management was outstanding, specifically Tony & Travis, in providing me with the information I needed and I look forward to continue taking my business down here to Riverside. It truly is worth the drive. One of the top dealerships I've come across in the last few years. More
I had the best experience buying a car at this dealership, I worked with Ahmad and he was very accommodating and helpful. Everybody there was extremely nice and welcoming. I will be recommending t dealership, I worked with Ahmad and he was very accommodating and helpful. Everybody there was extremely nice and welcoming. I will be recommending this dealer to all my friends and family. More
Great Dealing with this dealership. The vehicle I purchased was ready before my arrival Big Plus. Thank You Mike and Travis for all your help. Our family is enjoying our new Pathfinder purchased was ready before my arrival Big Plus. Thank You Mike and Travis for all your help. Our family is enjoying our new Pathfinder More