Riverside Mazda

They were very expedient when it came to actually purchasing the car, and they have a larger selection of vehicles on the lot compared to most dealerships at the moment. purchasing the car, and they have a larger selection of vehicles on the lot compared to most dealerships at the moment. More

This dealership is awesome! Clem was very professional and accommodating. He went above our expections. My niece was very happy with her experience. Thanks GM and the Finance Manager too! More power to Ma and accommodating. He went above our expections. My niece was very happy with her experience. Thanks GM and the Finance Manager too! More power to Mazda Family! More

I was looking for a specific model and color car I was looking for a specific model and color car to purchase. I had researched the reliability of Mazda, because even though I was a diehard I was looking for a specific model and color car to purchase. I had researched the reliability of Mazda, because even though I was a diehard Honda fan, they didn't have the color I wanted. I was quite impressed by all the information I found, enough to pursue Mazda. Ultimately, the data revealed Mazda's aim to rival, perhaps even surpass, both Toyota and Honda and that it is a car manufacture to watch. I searched online via the Costco vehicle program. I received a prompt and detailed email response from Julissa Vega to which I arranged an appointment to compare their vehicles to my familiarity with my decades-long fidelity to Honda Upon entering the dealership, and noticed awards on the reception desk from Edmunds, J.D. Power, and AAA. Wow! Jadon Leggette, a sales associate, who was expecting me, greeted me pleasantly, ready to answer any/all questions I had, and I had plenty! He spent hours with me test driving several different models and years for comparison. I cannot tell you how impressed I was with his patience and knowledge, and the surprises I found with a Mazda vehicle. When I finally decided on the year/model/color I wanted, he took lots of time demonstrating the various features of it, and walked me through it front to back. He answered every question and added more details that I hadn't thought to ask. I was completely taken and bought a slightly used, excellent condition, certified, 2019 model CX-3 that had been leased from the same dealership and included all the service records. It was $10,000 less than I had expected for a comparable Honda. The paperwork experience with the financial associate, Mario Cuevas was also pleasant, smooth and easy. I couldn't pick it up until the next day, which was Jadon's day off. However, the next morning Jadon was there waiting for me and happy to hand me the keys! He went went over the features one more time, and he even programmed my audio system to play Pandora for me. Update: I have brought my CX-3 back for it's first service and now I can add that the service reps that I talked to, both Wendy and Nikki are equally as pleasant, knowledgeable, and helpful. I continue to be very positively impressed with this dealership, its staff, and I just LOVE my new-to-me Mazda! THANK YOU very much to the ownership/management creating such happy and professional employees and who ensures such great customer satisfaction! I am very POSITIVELY IMPRESSED! More

I recently asked for a quote for a new vehicle and it came back with $1,500 of additional accessories. I told them I didn’t want the accessories and asked them to remove this charge. I was told these acc came back with $1,500 of additional accessories. I told them I didn’t want the accessories and asked them to remove this charge. I was told these accessories are installed on all their vehicles and cannot be removed. So they’re forcing you to pay for something you didn’t ask for or don’t want. This doesn’t seem very ethical. I’m taking my business somewhere else. More

Be careful if you want the Costco pricing from this dealership they will use classic bait and switch sales tactic on you. They will insist you purchase a tracking device if you want the Costco price. T dealership they will use classic bait and switch sales tactic on you. They will insist you purchase a tracking device if you want the Costco price. The irony is that all of the Mazda’s already have a tracking mobile app included from the factory. More

With all due respect to the many other Mazda dealers I am grateful that Riverside has one of the best operating Mazda dealers in Southern CA. Two years ago, I purchased a Miata and was treated very well from grateful that Riverside has one of the best operating Mazda dealers in Southern CA. Two years ago, I purchased a Miata and was treated very well from start to finish and beyond. I just purchased a CX-5 and the customer service, product value and experience exceeded my last purchase. My good friend is oohing and ahhing my new Mazda Signature and is choosing her color choice as of this writing. Riverside Mazda has taken the pressure, doubt and risk out of the car purchase dynamics. You can shop but you wont find this team and its no nonsense "here is your price" approach to sales. If other businesses would follow this model, all of Riverside would be blessed. To Kirk, Chris, Steve, Wendy, Richie, Richard and the professionals who answer the phones plus support staff: well done and thank you More

My service appointment was met with friendly greeting. I was given the approximate time my car would be ready and the time was met. When finished being worked on I received a very interesting text video wi was given the approximate time my car would be ready and the time was met. When finished being worked on I received a very interesting text video with the worker going over each section with what was done. Fantastic. Later I had to return for a quick adjustment taking just a few minutes. All told a very satisfying experience. npr More

I started out by calling internet sales and spoke with Monae Lopez, who was so helpful and kind, no pressure at all. After locating the exact car and equipped the very way I wanted it she connected me wit Monae Lopez, who was so helpful and kind, no pressure at all. After locating the exact car and equipped the very way I wanted it she connected me with a salesman, Richard Lopez. Richard called me and we went over everything that Monae had I discussed again no attempt to pressure absolutely none. I got a great price and from there I came in to the dealership to sign the paperwork. Richard greeted me and introduced me to Mario who prepared the paperwork and the same thing no pressure. Mario just like Richard and Monae was friendly,professional and helpful with no typical up selling that one expects to find at most dealerships. Richard was so patient and helpful as he went over and over l the technology the car has. I'm sure it had to be frustrating to him but if it was he sure didn't show it. He was extremely knowledgeable and it was very helpful to me as I'm not at all techie. I'm older and have purchased many cars in my time and Riverside Mazda along with their great staff made it by far the best car buying experience I have ever had. Because of Covid I initiated my contact over the phone. When I came in everything was spotless and everyone was abiding by the Covid guidance and I felt very comfortable. I got the exact car I was looking for, a 2021 redCX-5 touring trim, sporty and yet classy. Richard, Monae and Mario, thank you for making this a great and seamless experience. I highly recommend Riverside Mazda and their great team! More

My experience in purchasing my car from Riverside Mazda surpasses any car buying experience ive ever had. From my time of searching on the website to the first person who contacted me to Dustyn and Mario m surpasses any car buying experience ive ever had. From my time of searching on the website to the first person who contacted me to Dustyn and Mario making the process easy and comfortable. The #1 thing is that they did not hassle me but respected and acknowledged my choice in vehicles and other factors. 100% Good job!!! More

The Best Service Ever , Mikey was a awesome sales guy The Best Service Ever , Mikey was a awesome sales guy he made it easy to buy from , Very Helpful and Friendly. Super Happy w it The Best Service Ever , Mikey was a awesome sales guy he made it easy to buy from , Very Helpful and Friendly. Super Happy w it More