Riverside Ford Of Tulsa

Mike was awesome and we had no issues with titling our new bronco we bought from oklahoma and transported it to Honalulu Hawaii! Mike and Logan rocked! new bronco we bought from oklahoma and transported it to Honalulu Hawaii! Mike and Logan rocked! More

We are from Texas and we are very disappointed with the service!!! My husband bought me a 2024 wildtrak bronco it’s amazing ! The problem is that the people who work there did not include the tax fees for service!!! My husband bought me a 2024 wildtrak bronco it’s amazing ! The problem is that the people who work there did not include the tax fees for Texas. They were supposed to include them into our payment but did not do so. They sent the paperwork a month later (how convenient for them). We went to the tax office to get the license plates and stickers just to find out that we have to pay more than $4,000 all at once for the taxes that this dealership was supposed to include in our payment. We are basically paying 70,000 dollars just to the dealerships for their benefit and not ours! If we knew this we would have just went with a different dealership! The dealership has been no help what’s so ever! Would not recommend this place at all! If I could leave a negative star I would! We were looking forward to purchasing another vehicle from them but that is not going to happen! Super disappointed! The sales reps were good but the financing department bamboozled us! So buyers be aware! More

Chris was an absolute pleasure to work with. Talk about going the extra mile! He even delivered my car to me! He’s professional, kind, and you really feel like he’s working hard for you. Talk about going the extra mile! He even delivered my car to me! He’s professional, kind, and you really feel like he’s working hard for you. More

To update my previous review purchased my 2024 Ford Bronco badlands After about 30 days had a recall for an upper control arm.Bushing that may not be tightened to spwas advised that they did not have t Bronco badlands After about 30 days had a recall for an upper control arm.Bushing that may not be tightened to spwas advised that they did not have the parts at this time.Very understandable.Probably a big logistical undertaking taking. Receive notice this week that the parts were in. So I scheduled my vehicle for this morning at 7:30 to have the recall completed after talking to the service information line to get everything scheduled. I arrived this morning to drop off my Bronco. Was advised by the service adviser that this could take 1 to 4 days. Is that is how far they were out on recalls I said no problem, I'll just take a loaner. You can call me when it's done I was then advised that they did not handle loaners that that was the service center out of Dallas, I advised that I spoke to them last week and everything was supposed to be ready, he said, well, I don't have any loaners and basically said here. I'll open the door for you did not offer a shuttle or ride or any alternative.. I then called the service center back to reschedule for next Tuesday at 7:30. Because I work night shifts and that is most convenient for me. I was then advised by the service team that Riverside Ford had told them not to schedule any loaners. So I said, I have a $69000 Bronco with a drivability issue that I cannot get service because I only have one vehicle. I'm not rich. I work for a living. And that's just an option for me. She then reiterated that this was what they were told to advise.I then ask if that was all Ford dealerships or just Riverside.She said we just work for Riverside.I said okay hung up the phone. I then called a manager at riverside to Express my concerns. And was told if I needed to go to another dealership to get it done. And that's what I needed to do so I then called bill night Ford in Tulsa and scheduled for the following Tuesday was offered a vehicle and was told that a 1 day inspection and if they could. Fix it that day or if it met specs.I would get it right back.If not, they would order the parts and I would bring my vehicle back.Super simple straightforward and friendly. I originally purchase my vehicle from Riverside Ford. Because I hear Randy Pierce and all their commercials talking about how they're a Different breed of dealership. How they are different from everywhere else. Come give us a try, see what it's like your family when you buy here. Well, this has not been my experience. $69000 for a Ford. Bronco may not be much money to some people, but it is a lot to me. And I would think that the service would be a little bit better than what I have experienced. More

Chris was great and got us in our new vehicle promptly! He was nice, attentive, and great to work with. He was nice, attentive, and great to work with. More

Chris was very knowledgeable, friendly and helpful. We quickly found what I was looking for. The whole process was quick, open, and painless. Chris has gone above and beyond what I was expecting. We quickly found what I was looking for. The whole process was quick, open, and painless. Chris has gone above and beyond what I was expecting. More

Friendly staff and easy process! They gave me good trade for my old vehicle and fantastic deal on the new! They gave me good trade for my old vehicle and fantastic deal on the new! More

Chris did a great job working a deal on a new F-150 for me. He went out of his way to make sure everything went smoothly and so did the sales manager. Both of them treated my wife and I as more than a sale me. He went out of his way to make sure everything went smoothly and so did the sales manager. Both of them treated my wife and I as more than a sale. More

I had the pleasure of buying the most beautiful bronco in the show room! Hands down, the best car shopping experience, EVER. the show room! Hands down, the best car shopping experience, EVER. More

Great interaction. Paul & Logan worked with me and helped me find the best fit. 10/10 Paul & Logan worked with me and helped me find the best fit. 10/10 More