Riverside Ford Of Tulsa

Easy and Efficient I recently purchased my new "baby" at Bob Hurley. Julius Allen, a.k.a. "Dr. J", made sure my car buying experience was both easy and efficient. As a s I recently purchased my new "baby" at Bob Hurley. Julius Allen, a.k.a. "Dr. J", made sure my car buying experience was both easy and efficient. As a single mom, he was able to assist me with the perfect vehicle for the perfect price. I will definitely be using "Dr. J" with any future car buying needs!!! More

Ford 150 purchase I am a very busy professional woman looking for a truck. After doing my homework on pricing & packages, I initially called a very large ford dealersh I am a very busy professional woman looking for a truck. After doing my homework on pricing & packages, I initially called a very large ford dealership in west wichita that was 3 hours away. I told them exactly what I was looking for including the package & color, then asked them to get back to me with their bottom dollar including all rebates/incentives as I was ready to make a purchase. The salesman said " we don't work like that here! You need to come in, give me a price on how much u want to pay & we will try to find you a vehicle!" I told him "you obviously don't want my business! I then hung up on him! I sent an email to Bob Hurley Ford in Tulsa. Erik Negelein responded rapidly saying they had 2 vehicles on their lot that matched what I was looking for. I called him & confirmed the vehicle & asked him to send pics of the truck & sticker. I also told him I wanted their bottom dollar with all incentives & rebates and I don't have time to mess around dickering over price. It had to be their best offer! Within 15 minutes he emailed & texted me all the info I requested! We had a deal worked out within minutes! He was so professional, respectful, fair, courteous and truly wanted to provide excellent customer service and meet MY need, not theirs! I ask him to please have all the paperwork done for us as we were going to drive in late that night & be there first thing in the morning. When we got there everything was ready for us. Erik went over everything on the truck, we signed all paperwork and were out the door & back home by early afternoon. Why can't all dealerships do this???? Erik needs to be hired by Ford to train ALL their internet sales people. Listen, act, & meet the customer's need of not wasting their time with the" well, the MSRP is such & such". We purchase over the Internet for a reason! If we contact you by Internet, you can bet we have done our homework on the vehicle! We don't want to deal with unprofessional sales people! If you are like me and want a vehicle at a great price, receive excellent customer service, and complete your purchase in an expedited manner, CALL BOB HURLEY FORD, ask for Erik! There is a reason they sell more vehicles than other dealerships! More

Great car buying experience I needed to purchase a vehicle before my retirement and I was able to get a new car with a lower payment than my previous auto loan. My salesman, Er I needed to purchase a vehicle before my retirement and I was able to get a new car with a lower payment than my previous auto loan. My salesman, Erik, had all my paperwork ready to go, so all I had to do was pretty much sign when I got there. It was the best car buying experience I have had. More

Second car Ive bought from Dealership I purchased a vehicle from salesman Erik Negelein in December 2013 and was so pleased w Erik and Bob Hurley I came back for my next car and from the b I purchased a vehicle from salesman Erik Negelein in December 2013 and was so pleased w Erik and Bob Hurley I came back for my next car and from the beginning til I drove away both Erik and Finance Manager David Hunter worked together to get me exactly what I wanted with the loan rate I needed. I would definitely recommend Erik Negelein and Bob Hurley Ford for your next car buying experience. More

Love My New Minivan! Delon Tucker made purchasing a new vehicle seem effortless. His genuine desire to help me find the best vehicle and price, meant he wanted to help "M Delon Tucker made purchasing a new vehicle seem effortless. His genuine desire to help me find the best vehicle and price, meant he wanted to help "ME", not just sale a car. Thanks Delon~Mardi Blackshire More

Best service & sales I was looking for a mid sized car with great gas mileage. Derek Searcy helped me find the car I was looking for. He is a very awesome young man. Ver I was looking for a mid sized car with great gas mileage. Derek Searcy helped me find the car I was looking for. He is a very awesome young man. Very helpful & knowledgeable. More

BEST EXPERIENCE EVER I had the most awesome experience with Bob Hurley on July 10, 2015 with salesman Mark Davis. I could not have asked for a better salesperson. He met I had the most awesome experience with Bob Hurley on July 10, 2015 with salesman Mark Davis. I could not have asked for a better salesperson. He met all my needs and then some. Anyone looking for a used or new car should ask for him. All other personnel were outstanding. More

ripped me off $5800.00 + still haven't reimburse since July Added extra warranties an other things I didn't want and gave me 9000 for trade in instead of 10000 we agreed on. Have been trying to get this paid ba Added extra warranties an other things I didn't want and gave me 9000 for trade in instead of 10000 we agreed on. Have been trying to get this paid back they keep saying yes we will do that and never have and finally cut a check for one of them and they sent it to wrong credit union.. my loan wasn't even through where they sent it. Just getting nothing but run around after run around. The most horrible experience I've ever had to deal with. Won't call back, never there to answer phone calls. I am going to be calling state attorney next to see if they can get this resolved. More

Stay Away! On January 29th Bob Hurley was seen and heard screaming, cursing at and belittling a young female employee in front of the entire dealership staff and On January 29th Bob Hurley was seen and heard screaming, cursing at and belittling a young female employee in front of the entire dealership staff and potential customers. There is no way a receptionist could have done anything to deserve such dehumanizing behavior in public at the hands of the OWNER of the dealership. I have never been so embarrassed for another person in my entire life!! What a horrible experience - at a car dealership of all things! He cannot be much of a businessman nor can he be trustworthy if he feels it is acceptable to treat an employee like an animal with the whole world watching. There are too many other reputable dealerships in the area to deal with such a contemptible business owner as Bob Hurley. More

New car purchase We chose Bob Hurley Ford because we have purchased new vehicles there before and always received good deals and great customer service. We arrived wi We chose Bob Hurley Ford because we have purchased new vehicles there before and always received good deals and great customer service. We arrived with a vehicle and price in mind, and Bob Hurley made it happen. We left a couple of hours later with a great deal. Highly recommend doing business with them. No pressure sales and very willing to help you get what you want. More